*** This bug is a duplicate of bug 1818802 *** https://bugs.launchpad.net/bugs/1818802
Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1818802, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find. ** This bug has been marked a duplicate of bug 1818802 [ZenBook UX433FN_UX433FN, Realtek ALC294, Speaker, Internal] fails after a while -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1821512 Title: Asus ZenBook UX433FN No output sound in Ubuntu 18.04 Status in alsa-driver package in Ubuntu: New Bug description: I've tried this solution: https://itsfoss.com/fix-sound-ubuntu-1304-quick-tip/ and so many solutions were similar to this. But they didn't work. I know that upgrading my kernel version from 4.18.5 to 4.20 will fix it. But I don't want to do that since 4.20 isn't a stable version. Is there any other way that someone could offer? I'll be grateful folks. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 Uname: Linux 4.18.5-041805-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: hmdvhb 1971 F.... pulseaudio hmdvhb 3050 F.... alsamixer /dev/snd/pcmC0D0c: hmdvhb 1971 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sun Mar 24 16:26:57 2019 InstallationDate: Installed on 2019-03-24 (0 days ago) InstallationMedia: PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: gdm 1339 F.... pulseaudio hmdvhb 1971 F.... pulseaudio hmdvhb 3050 F.... alsamixer /dev/snd/pcmC0D0c: hmdvhb 1971 F...m pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [ZenBook UX433FN_UX433FN, Realtek ALC294, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/21/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX433FN.301 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX433FN dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX433FN.301:bd11/21/2018:svnASUSTeKCOMPUTERINC.:pnZenBookUX433FN_UX433FN:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX433FN:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook dmi.product.name: ZenBook UX433FN_UX433FN dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1821512/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp