When there is noise, please do a test:

sudo hda-verb /dev/snd/hwC0D0 0x1b SET_PIN_WIDGET_CONTROL 0x0  #if the noise 
disappear?
sudo hda-verb /dev/snd/hwC0D0 0x1b SET_PIN_WIDGET_CONTROL 0x20 #restore the 
original value


sudo hda-verb /dev/snd/hwC0D0 0x1d SET_PIN_WIDGET_CONTROL 0x0  #if the noise 
disappear?
sudo hda-verb /dev/snd/hwC0D0 0x1d SET_PIN_WIDGET_CONTROL 0x20 #restore the 
original value

thx.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1809856

Title:
  [XPS 13 9370, Realtek ALC3271, Headphone Out, Right] Static/Electric
  background noise when volume is not muted

Status in alsa-driver package in Ubuntu:
  New
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Whenever I plug in my Sennheiser HD1 Wired headphones with mic, I start 
hearing a static/electric (some internal?) sound if the volume isn't muted. 
Something similar occurs with my other earbuds with mic, just much quieter and 
less noticable. It works fine on Windows 10 running on the same machine, and on 
my Android phone. I don't notice is when something is playing, but the 
frequency of the sound changes when I play something, then pause it, the 
background noise will sound slightly different.
  This is from an installed Ubuntu 18.10. I have tried booting 18.10 Live USB 
and 18.04.1 LTS Live USB, and the issue still occurs. I have tried playing with 
alsamixer and pavucontrol settings, and nothing fixed this background noise.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 4.18.0-13.14-generic 4.18.17
  Uname: Linux 4.18.0-13-generic x86_64
  ApportVersion: 2.20.10-0ubuntu13.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  davidkoplik   1891 F.... pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Dec 26 20:17:59 2018
  InstallationDate: Installed on 2018-12-26 (0 days ago)
  InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 
(20181017.3)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_Jack: Black Headphone Out, Right
  Symptom_PulsePlaybackTest: PulseAudio playback test successful
  Symptom_Type: High background noise, or volume is too low
  Title: [XPS 13 9370, Realtek ALC3271, Black Headphone Out, Right] Background 
noise or low volume
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/04/2018
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.6.3
  dmi.board.name: 0F6P3V
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.6.3:bd11/04/2018:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0F6P3V:rvrA00:cvnDellInc.:ct10:cvr:
  dmi.product.family: XPS
  dmi.product.name: XPS 13 9370
  dmi.product.sku: 07E6
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1809856/+subscriptions

-- 
Mailing list: https://launchpad.net/~touch-packages
Post to     : touch-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~touch-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to