Please edit /etc/modproble.d/alsa-base.conf add a new line in this file: options snd-hda-intel probe_mask=0x1
reboot Then suspend your machine and resume, could you still see the similar problem? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1829540 Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all Status in alsa-driver package in Ubuntu: New Bug description: After computer returns from being locked, after I type my password, the option of where to hear the sounds from the computer appears, selecting speaker, still I can not hear any sound from the computer!!!!!! ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-50.54~16.04.1-generic 4.15.18 Uname: Linux 4.15.0-50-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/pcmC0D0p: luciana 2245 F...m pulseaudio /dev/snd/controlC0: luciana 2245 F.... pulseaudio CurrentDesktop: Unity Date: Fri May 17 17:07:11 2019 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-xenial-amd64-osp1-20171027-1 InstallationDate: Installed on 2019-02-15 (91 days ago) InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20171027-10:57 PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/pcmC0D0p: luciana 2245 F...m pulseaudio /dev/snd/controlC0: luciana 2245 F.... pulseaudio Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/23/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.4.0 dmi.board.name: 0C77WG dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvr1.4.0:bd07/23/2018:svnDellInc.:pnInspiron15-3573:pvr1.4.0:rvnDellInc.:rn0C77WG:rvrA00:cvnDellInc.:ct10:cvrNotSpecified: dmi.product.family: Inspiron dmi.product.name: Inspiron 15-3573 dmi.product.version: 1.4.0 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1829540/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
