Public bug reported:
I don't have any sound. I have followed some online instructions that
have not worked. Please help me. My laptop was working just fine until
today. I opened it up and there was no sound. If you need further
information from me, please provide instructions on how to obtain it.
Thank you.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.18.0-22.23~18.04.1-generic 4.18.20
Uname: Linux 4.18.0-22-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq',
'/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: ubuntu:GNOME
Date: Tue Jun 25 18:29:31 2019
InstallationDate: Installed on 2019-02-18 (127 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/23/2018
dmi.bios.vendor: Insyde
dmi.bios.version: F.14
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 8364
dmi.board.vendor: HP
dmi.board.version: 46.23
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsyde:bvrF.14:bd02/23/2018:svnHP:pnHPPavilionLaptop15-cc0xx:pvrType1ProductConfigId:rvnHP:rn8364:rvr46.23:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Pavilion
dmi.product.name: HP Pavilion Laptop 15-cc0xx
dmi.product.sku: 1KU13UA#ABA
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-06-25T18:04:58.293034
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug bionic
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1834264
Title:
PCI/internal sound card not detected
Status in alsa-driver package in Ubuntu:
New
Bug description:
I don't have any sound. I have followed some online instructions that
have not worked. Please help me. My laptop was working just fine
until today. I opened it up and there was no sound. If you need
further information from me, please provide instructions on how to
obtain it. Thank you.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.18.0-22.23~18.04.1-generic 4.18.20
Uname: Linux 4.18.0-22-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq',
'/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: ubuntu:GNOME
Date: Tue Jun 25 18:29:31 2019
InstallationDate: Installed on 2019-02-18 (127 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64
(20190210)
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/23/2018
dmi.bios.vendor: Insyde
dmi.bios.version: F.14
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 8364
dmi.board.vendor: HP
dmi.board.version: 46.23
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsyde:bvrF.14:bd02/23/2018:svnHP:pnHPPavilionLaptop15-cc0xx:pvrType1ProductConfigId:rvnHP:rn8364:rvr46.23:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Pavilion
dmi.product.name: HP Pavilion Laptop 15-cc0xx
dmi.product.sku: 1KU13UA#ABA
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-06-25T18:04:58.293034
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1834264/+subscriptions
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