I need to go to sleep now. I hope this sheds some light on the problem. I'm going to test the bluetooth audio tomorrow and see if that works. That may prove to be an adequate alternative if it does.
-- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1834264 Title: PCI/internal sound card not detected Status in alsa-driver package in Ubuntu: New Bug description: I don't have any sound. I have followed some online instructions that have not worked. Please help me. My laptop was working just fine until today. I opened it up and there was no sound. If you need further information from me, please provide instructions on how to obtain it. Thank you. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.18.0-22.23~18.04.1-generic 4.18.20 Uname: Linux 4.18.0-22-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: ubuntu:GNOME Date: Tue Jun 25 18:29:31 2019 InstallationDate: Installed on 2019-02-18 (127 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/23/2018 dmi.bios.vendor: Insyde dmi.bios.version: F.14 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 8364 dmi.board.vendor: HP dmi.board.version: 46.23 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.14:bd02/23/2018:svnHP:pnHPPavilionLaptop15-cc0xx:pvrType1ProductConfigId:rvnHP:rn8364:rvr46.23:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Pavilion dmi.product.name: HP Pavilion Laptop 15-cc0xx dmi.product.sku: 1KU13UA#ABA dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-06-25T18:04:58.293034 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1834264/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp