Could you follow the instructions of the section "CUPS error_log" on
https://wiki.ubuntu.com/DebuggingPrintingProblems to get an error_log in
debug mode from the CUPS crash?
Also some form of backtrace of the crashing CUPS daemon would be great
(apport record? cupsd run in a way that one can capture a core file,
...).
** Changed in: cups (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1839446
Title:
When trying to print a test page CUPS crashes
Status in cups package in Ubuntu:
Incomplete
Bug description:
I'm trying to get my printer working correctly and when I try and
print test pages it seems like cups crashes and restarts in the
background.
ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: cups 2.2.10-4ubuntu2
ProcVersionSignature: Ubuntu 5.0.0-21.22-generic 5.0.15
Uname: Linux 5.0.0-21-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.10-0ubuntu27.1
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Thu Aug 8 10:33:49 2019
InstallationDate: Installed on 2019-07-03 (35 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
Lpstat: device for Samsung_C43x_Series_printer_:
ipp://printer.local:631/ipp/print
MachineType: LENOVO 20HN0016UK
Papersize: letter
PpdFiles: Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/Samsung_C43x_Series_printer_.ppd'] failed with exit code 2:
grep: /etc/cups/ppd/Samsung_C43x_Series_printer_.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-21-generic
root=UUID=91a2a717-12eb-448f-8b5b-48dd8d3dc145 ro quiet splash vt.handoff=1
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/25/2019
dmi.bios.vendor: LENOVO
dmi.bios.version: R0IET57W (1.35 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20HN0016UK
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40697 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias:
dmi:bvnLENOVO:bvrR0IET57W(1.35):bd03/25/2019:svnLENOVO:pn20HN0016UK:pvrThinkPadX270:rvnLENOVO:rn20HN0016UK:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad X270
dmi.product.name: 20HN0016UK
dmi.product.sku: LENOVO_MT_20HN_BU_Think_FM_ThinkPad X270
dmi.product.version: ThinkPad X270
dmi.sys.vendor: LENOVO
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