apport information

** Attachment added: "Lspci.txt"
   https://bugs.launchpad.net/bugs/1861345/+attachment/5324058/+files/Lspci.txt

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https://bugs.launchpad.net/bugs/1861345

Title:
  Gigabyte x570 Aorus Master with ALC1220 and ESS SABRE 9118 DAC Muted
  Front speakers 5.1

Status in alsa-driver package in Ubuntu:
  New
Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Ubuntu 18.04.3 LTS
  Kernel 5.5.0
  pulseaudio:
    Installed: 1:11.1-1ubuntu7.4
  X570 Aorus Master Motherboard. ALC1220 ESS Sabre sound.

  I have surround 5.1 speakers and the Front Left and Right are Muted.  
  I have to unmute Headphones in alsamixer to hear sound from the front left 
and right speakers is the workaround.

  This step should not be required for speakers 5.1 to work.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.9
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC2:  richard    2533 F.... pulseaudio
   /dev/snd/controlC1:  richard    2533 F.... pulseaudio
   /dev/snd/controlC0:  richard    2533 F.... pulseaudio
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2020-01-28 (2 days ago)
  InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 
(20190805)
  MachineType: Gigabyte Technology Co., Ltd. X570 AORUS MASTER
  Package: linux (not installed)
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-28-generic 
root=UUID=51fe9653-53b0-475f-836e-a1662c6d8b79 ro quiet splash amd_iommu=on 
vt.handoff=1
  ProcVersionSignature: Ubuntu 5.3.0-28.30~18.04.1-generic 5.3.13
  RelatedPackageVersions:
   linux-restricted-modules-5.3.0-28-generic N/A
   linux-backports-modules-5.3.0-28-generic  N/A
   linux-firmware                            1.173.14
  Tags:  bionic
  Uname: Linux 5.3.0-28-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip kvm libvirt lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 12/06/2019
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: F11
  dmi.board.asset.tag: Default string
  dmi.board.name: X570 AORUS MASTER
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: Default string
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrF11:bd12/06/2019:svnGigabyteTechnologyCo.,Ltd.:pnX570AORUSMASTER:pvr-CF:rvnGigabyteTechnologyCo.,Ltd.:rnX570AORUSMASTER:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring:
  dmi.product.family: Default string
  dmi.product.name: X570 AORUS MASTER
  dmi.product.sku: Default string
  dmi.product.version: -CF
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

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