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** Changed in: alsa-driver (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1225789

Title:
   [FUJITSU AMILO La1703 audio playback] Audio volume extremely low

Status in alsa-driver package in Ubuntu:
  Incomplete
Status in Gentoo Linux:
  Won't Fix

Bug description:
  Hello

  Please note: Bug #1225622 reports a similar issue against the same
  hardware but diffirent Ubuntu software. Additionally, the said bug
  reports issues related to no sound. Due to symptoms and Ubuntu
  versions differing I am creating this report.

  I will add as much detail as possible. Please contact me if there are
  steps that I can take to facilitate further.

  Symptoms:
  After a full clean install there was one symptom, very low sound volume that 
I could detect with headphones. The fans on this system plus other ambient 
sound made it difficult to confirm if the same volume of sound was being 
emitted by the speaker.

  The Sound System Settings displayed both the internal speaker and
  headphone as "Play Sound Through". I would have to do an erase and
  install of the said OS to verify this with 100% accuracy or startup
  from the live CD. As quite some time has been exhausted trying to
  workaround the issue I can't make this claim with complete accuracy.

  Workarounds:
  Followed Installation Instructions at 
https://wiki.ubuntu.com/Audio/UpgradingAlsa/DKMS and applied 
oem-audio-hda-daily-lts-raring-dkms_0.201309132333~ubuntu12.04.1_all.deb (302.4 
KiB) as per 
https://code.launchpad.net/~ubuntu-audio-dev/+archive/alsa-daily/+packages.

  Interstingly, the above workaround created a secondary issue, Ubuntu
  Software Center continuosly quit unexpectedly while running a spinng
  gear of cogwheel.  I can't verify if it the secondary issue that I
  mentioning here is completely related but the error messages would
  certainly suggest it. I recovered out of it by following the first
  bullet point in http://askubuntu.com/questions/233389/how-can-i-fix-
  errors-relating-to-the-launch-of-the-software-center

  After fixing the secondary issue with Ubuntu Software Center, I
  restarted and launched  Sound System Settings but the Output tab
  display nothing in the list. If I plug headphones into the respective
  jack, the following appears under the Output tab, Headphones,
  VT8237A/VT8251 HDA Controller. Although the focus of this report is
  audio out volume leve, plugging a mic also displays the same in the
  Input tab. The headphones continue to emit sound but it is very low in
  volume, barely audible.

  
  1)
  ~$ lsb_release -rd
  Description:  Ubuntu 12.04.3 LTS
  Release:      12.04

  -Software- fresh install, ~ 2 days
  UBUNTU
  Release 12.04 (precise) 32-bit
  Kernel Linux 3.8.0-30-generic
  GNOME 3.4.2

  As reported in the terminal
  ~$ lspci -v

  00:00.0 Host bridge: VIA Technologies, Inc. K8M890CE Host Bridge
        Subsystem: VIA Technologies, Inc. K8M890CE Host Bridge
        Flags: bus master, medium devsel, latency 8
        Memory at d0000000 (32-bit, prefetchable) [size=128M]
        Capabilities: <access denied>
        Kernel driver in use: agpgart-amd64

  00:00.1 Host bridge: VIA Technologies, Inc. K8M890CE Host Bridge
        Flags: bus master, medium devsel, latency 0

  00:00.2 Host bridge: VIA Technologies, Inc. K8M890CE Host Bridge
        Flags: bus master, medium devsel, latency 0

  00:00.3 Host bridge: VIA Technologies, Inc. K8M890CE Host Bridge
        Flags: bus master, medium devsel, latency 0

  00:00.4 Host bridge: VIA Technologies, Inc. K8M890CE Host Bridge
        Flags: bus master, medium devsel, latency 0

  00:00.5 PIC: VIA Technologies, Inc. K8M890CE I/O APIC Interrupt Controller 
(prog-if 20 [IO(X)-APIC])
        Flags: bus master, fast devsel, latency 0

  00:00.7 Host bridge: VIA Technologies, Inc. K8M890CE Host Bridge
        Flags: bus master, medium devsel, latency 0

  00:01.0 PCI bridge: VIA Technologies, Inc. VT8237/8251 PCI bridge 
[K8M890/K8T800/K8T890 South] (prog-if 00 [Normal decode])
        Flags: bus master, 66MHz, medium devsel, latency 0
        Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
        Memory behind bridge: d8000000-d8ffffff
        Prefetchable memory behind bridge: c0000000-cfffffff
        Capabilities: <access denied>
        Kernel modules: shpchp

  00:02.0 PCI bridge: VIA Technologies, Inc. K8T890 PCI to PCI Bridge 
Controller (prog-if 00 [Normal decode])
        Flags: bus master, fast devsel, latency 0
        Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
        I/O behind bridge: 00001000-00001fff
        Memory behind bridge: 40000000-401fffff
        Prefetchable memory behind bridge: 0000000040200000-00000000403fffff
        Capabilities: <access denied>
        Kernel driver in use: pcieport
        Kernel modules: shpchp

  00:03.0 PCI bridge: VIA Technologies, Inc. K8T890 PCI to PCI Bridge 
Controller (prog-if 00 [Normal decode])
        Flags: bus master, fast devsel, latency 0
        Bus: primary=00, secondary=03, subordinate=03, sec-latency=0
        I/O behind bridge: 00002000-00002fff
        Memory behind bridge: 40400000-405fffff
        Prefetchable memory behind bridge: 0000000040600000-00000000407fffff
        Capabilities: <access denied>
        Kernel driver in use: pcieport
        Kernel modules: shpchp

  00:0f.0 IDE interface: VIA Technologies, Inc. VT8237A SATA 2-Port Controller 
(rev 80) (prog-if 8f [Master SecP SecO PriP PriO])
        Subsystem: Fujitsu Technology Solutions Device 10d9
        Flags: bus master, medium devsel, latency 64, IRQ 21
        I/O ports at 4cb0 [size=8]
        I/O ports at 4ca4 [size=4]
        I/O ports at 4ca8 [size=8]
        I/O ports at 4ca0 [size=4]
        I/O ports at 4c80 [size=16]
        I/O ports at 4400 [size=256]
        Capabilities: <access denied>
        Kernel driver in use: sata_via
        Kernel modules: sata_via

  00:0f.1 IDE interface: VIA Technologies, Inc. 
VT82C586A/B/VT82C686/A/B/VT823x/A/C PIPC Bus Master IDE (rev 07) (prog-if 8a 
[Master SecP PriP])
        Subsystem: Fujitsu Technology Solutions Device 10d9
        Flags: bus master, medium devsel, latency 64
        [virtual] Memory at 000001f0 (32-bit, non-prefetchable) [size=8]
        [virtual] Memory at 000003f0 (type 3, non-prefetchable) [size=1]
        [virtual] Memory at 00000170 (32-bit, non-prefetchable) [size=8]
        [virtual] Memory at 00000370 (type 3, non-prefetchable) [size=1]
        I/O ports at 4c90 [size=16]
        Capabilities: <access denied>
        Kernel driver in use: pata_via
        Kernel modules: pata_via

  00:10.0 USB controller: VIA Technologies, Inc. VT82xxxxx UHCI USB 1.1 
Controller (rev a0) (prog-if 00 [UHCI])
        Subsystem: VIA Technologies, Inc. VT82xxxxx UHCI USB 1.1 Controller
        Flags: bus master, medium devsel, latency 64, IRQ 20
        I/O ports at 4c00 [size=32]
        Capabilities: <access denied>
        Kernel driver in use: uhci_hcd

  00:10.1 USB controller: VIA Technologies, Inc. VT82xxxxx UHCI USB 1.1 
Controller (rev a0) (prog-if 00 [UHCI])
        Subsystem: VIA Technologies, Inc. VT82xxxxx UHCI USB 1.1 Controller
        Flags: bus master, medium devsel, latency 64, IRQ 22
        I/O ports at 4c20 [size=32]
        Capabilities: <access denied>
        Kernel driver in use: uhci_hcd

  00:10.2 USB controller: VIA Technologies, Inc. VT82xxxxx UHCI USB 1.1 
Controller (rev a0) (prog-if 00 [UHCI])
        Subsystem: VIA Technologies, Inc. VT82xxxxx UHCI USB 1.1 Controller
        Flags: bus master, medium devsel, latency 64, IRQ 21
        I/O ports at 4c40 [size=32]
        Capabilities: <access denied>
        Kernel driver in use: uhci_hcd

  00:10.3 USB controller: VIA Technologies, Inc. VT82xxxxx UHCI USB 1.1 
Controller (rev a0) (prog-if 00 [UHCI])
        Subsystem: VIA Technologies, Inc. VT82xxxxx UHCI USB 1.1 Controller
        Flags: bus master, medium devsel, latency 64, IRQ 23
        I/O ports at 4c60 [size=32]
        Capabilities: <access denied>
        Kernel driver in use: uhci_hcd

  00:10.4 USB controller: VIA Technologies, Inc. USB 2.0 (rev 86) (prog-if 20 
[EHCI])
        Subsystem: VIA Technologies, Inc. USB 2.0 Controller
        Flags: bus master, medium devsel, latency 64, IRQ 21
        Memory at d9300000 (32-bit, non-prefetchable) [size=256]
        Capabilities: <access denied>
        Kernel driver in use: ehci-pci

  00:11.0 ISA bridge: VIA Technologies, Inc. VT8237A PCI to ISA Bridge
        Subsystem: VIA Technologies, Inc. Device 3237
        Flags: medium devsel
        Capabilities: <access denied>
        Kernel modules: i2c-viapro

  00:11.7 Host bridge: VIA Technologies, Inc. VT8237/8251 Ultra VLINK Controller
        Subsystem: VIA Technologies, Inc. Device 337e
        Flags: bus master, medium devsel, latency 64
        Capabilities: <access denied>

  00:12.0 Ethernet controller: VIA Technologies, Inc. VT6102 [Rhine-II] (rev 7c)
        Subsystem: Fujitsu Technology Solutions Device 10d9
        Flags: bus master, medium devsel, latency 64, IRQ 23
        I/O ports at 4800 [size=256]
        Memory at d9300400 (32-bit, non-prefetchable) [size=256]
        Capabilities: <access denied>
        Kernel driver in use: via-rhine
        Kernel modules: via-rhine

  00:13.0 PCI bridge: VIA Technologies, Inc. VT8237A Host Bridge (prog-if 00 
[Normal decode])
        Flags: bus master, fast devsel, latency 0
        Bus: primary=00, secondary=04, subordinate=04, sec-latency=0
        Memory behind bridge: d9000000-d90fffff
        Capabilities: <access denied>
        Kernel modules: shpchp

  00:13.1 PCI bridge: VIA Technologies, Inc. VT8237A PCI to PCI Bridge (prog-if 
01 [Subtractive decode])
        Flags: bus master, fast devsel, latency 0
        Bus: primary=00, secondary=05, subordinate=05, sec-latency=0
        Capabilities: <access denied>

  00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] K8 [Athlon64/Opteron] 
HyperTransport Technology Configuration
        Flags: fast devsel
        Capabilities: <access denied>

  00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] K8 [Athlon64/Opteron] 
Address Map
        Flags: fast devsel

  00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] K8 [Athlon64/Opteron] 
DRAM Controller
        Flags: fast devsel

  00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] K8 [Athlon64/Opteron] 
Miscellaneous Control
        Flags: fast devsel
        Capabilities: <access denied>
        Kernel driver in use: k8temp
        Kernel modules: k8temp

  01:00.0 VGA compatible controller: VIA Technologies, Inc. K8M890CE/K8N890CE 
[Chrome 9] (rev 01) (prog-if 00 [VGA controller])
        Subsystem: Fujitsu Technology Solutions Device 10d9
        Flags: bus master, 66MHz, medium devsel, latency 64, IRQ 10
        Memory at c0000000 (32-bit, prefetchable) [size=256M]
        Memory at d8000000 (32-bit, non-prefetchable) [size=16M]
        Expansion ROM at <unassigned> [disabled]
        Capabilities: <access denied>
        Kernel modules: viafb

  04:01.0 Audio device: VIA Technologies, Inc. VT8237A/VT8251 HDA Controller 
(rev 10)
        Subsystem: Fujitsu Technology Solutions Device 10d9
        Flags: bus master, fast devsel, latency 0, IRQ 17
        Memory at d9000000 (64-bit, non-prefetchable) [size=16K]
        Capabilities: <access denied>
        Kernel driver in use: snd_hda_intel
        Kernel modules: snd-hda-intel

  
  2) This step is not so clear especially for a new user. I don't know which 
pkgname to run against the command. As I understand it ALSA is part of the OS 
install but I don't know enough about UBUNTU as a basic user to say.

  3) I expected to be able to here sound come out of the speaker and
  headphones and be able to raise and lower the volume at will.

  4) Headphone volume is full but the sound is barely audible. There is no 
audible volume coming from the speaker.
  --- 
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 
k3.8.0-30-generic.
  ApportVersion: 2.0.1-0ubuntu17.4
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  alex       2289 F.... pulseaudio
   /dev/snd/pcmC0D0c:   alex       2289 F...m pulseaudio
  Card0.Amixer.info:
   Card hw:0 'VT82xx'/'HDA VIA VT82xx at 0xd9000000 irq 17'
     Mixer name : 'VIA VT1708'
     Components : 'HDA:11061708,173410d9,00100500 
HDA:10573055,10573055,00100700'
     Controls      : 21
     Simple ctrls  : 9
  CurrentDmesg:
   [   88.224199] tsc: Marking TSC unstable due to cpufreq changes
   [   88.224416] Switching to clocksource acpi_pm
   [  424.805232] type=1400 audit(1379275708.233:29): apparmor="DENIED" 
operation="open" parent=1 profile="/usr/lib/telepathy/mission-control-5" 
name="/usr/share/gvfs/remote-volume-monitors/" pid=2511 comm="mission-control" 
requested_mask="r" denied_mask="r" fsuid=1000 ouid=0
  DistroRelease: Ubuntu 12.04
  InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release i386 
(20130820.1)
  MarkForUpload: True
  Package: alsa-driver (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 3.8.0-30.44~precise1-generic 3.8.13.6
  Tags:  precise running-unity
  Uname: Linux 3.8.0-30-generic i686
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 02/11/2009
  dmi.bios.vendor: Phoenix
  dmi.bios.version: 8.8-0023-M008
  dmi.board.name: E25
  dmi.board.vendor: Inventec
  dmi.board.version: Rev 01
  dmi.chassis.asset.tag: User Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: FUJITSU SIEMENS
  dmi.chassis.version: E25_____
  dmi.modalias: 
dmi:bvnPhoenix:bvr8.8-0023-M008:bd02/11/2009:svnFUJITSUSIEMENS:pnAMILOLa1703:pvr1.0:rvnInventec:rnE25:rvrRev01:cvnFUJITSUSIEMENS:ct10:cvrE25_____:
  dmi.product.name: AMILO La1703
  dmi.product.version: 1.0
  dmi.sys.vendor: FUJITSU SIEMENS
  --- 
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 
k3.8.0-30-generic.
  ApportVersion: 2.0.1-0ubuntu17.4
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  alex       2289 F.... pulseaudio
   /dev/snd/pcmC0D0c:   alex       2289 F...m pulseaudio
  Card0.Amixer.info:
   Card hw:0 'VT82xx'/'HDA VIA VT82xx at 0xd9000000 irq 17'
     Mixer name : 'VIA VT1708'
     Components : 'HDA:11061708,173410d9,00100500 
HDA:10573055,10573055,00100700'
     Controls      : 21
     Simple ctrls  : 9
  CurrentDmesg:
   [   88.224199] tsc: Marking TSC unstable due to cpufreq changes
   [   88.224416] Switching to clocksource acpi_pm
   [  424.805232] type=1400 audit(1379275708.233:29): apparmor="DENIED" 
operation="open" parent=1 profile="/usr/lib/telepathy/mission-control-5" 
name="/usr/share/gvfs/remote-volume-monitors/" pid=2511 comm="mission-control" 
requested_mask="r" denied_mask="r" fsuid=1000 ouid=0
  DistroRelease: Ubuntu 12.04
  InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release i386 
(20130820.1)
  MarkForUpload: True
  Package: alsa-driver (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 3.8.0-30.44~precise1-generic 3.8.13.6
  Tags:  precise running-unity
  Uname: Linux 3.8.0-30-generic i686
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 02/11/2009
  dmi.bios.vendor: Phoenix
  dmi.bios.version: 8.8-0023-M008
  dmi.board.name: E25
  dmi.board.vendor: Inventec
  dmi.board.version: Rev 01
  dmi.chassis.asset.tag: User Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: FUJITSU SIEMENS
  dmi.chassis.version: E25_____
  dmi.modalias: 
dmi:bvnPhoenix:bvr8.8-0023-M008:bd02/11/2009:svnFUJITSUSIEMENS:pnAMILOLa1703:pvr1.0:rvnInventec:rnE25:rvrRev01:cvnFUJITSUSIEMENS:ct10:cvrE25_____:
  dmi.product.name: AMILO La1703
  dmi.product.version: 1.0
  dmi.sys.vendor: FUJITSU SIEMENS

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