This release of Ubuntu is no longer receiving maintenance updates. If
this is still an issue on a maintained version of Ubuntu please let us
know.

** Changed in: apport (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to apport in Ubuntu.
https://bugs.launchpad.net/bugs/596681

Title:
  Ubuntu-bug shows possible to report noninstalled packages.

Status in apport package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: apport

  Problem: now i can report about wrong package when reporting about non 
working one but ubuntu-bug autocomplete gave the same/similar name . if i would 
see i dont have that samename package installed or dont have permission to 
report about noninstalled time would be saved for:
  1. Reporters (new report needed or dont come back to check)
  2. Triagers (1-(how much at each project gets notified))
  3. approx. 1-20 pounds of coal (witch were needed for internet, email , comp, 
light use for triager and reporter) gathering time needed for gatherers to make 
electricitly whitch was used while actuall bug reporting can begin in case 
reporter responds and in case re-ubuntu-bug to same bugreport

  Example for me how i find this bug.
  looking fro gnome-do plugin reminder possible name in ubuntu-bug to report 
about it not working.
  1. ubuntu-bug gnome-do (tab) doesnt show exact package with including name 
reminder
  2. ubuntu-bug remin (tav) shows remind
  3. i start reporting about that
  4. but since i dont remember that package seeing installing with gnome-do or 
any other then i check if i actually have this programm
  5. kng@kng-digitron:~$ remind
  The program 'remind' is currently not installed.  You can install it by 
typing:
  sudo apt-get install remind

  Q(a) so if programm is not installed why should it be autocompleted in 
ubuntu-bug ?
  it shouldnt:
  1. couse it wont give help to developer to triage bug - example info about 
dependecies (dont know what they could help in noninstalled progeamm debugging)
  2. user can report bug about programm witch has simmilar name like plugin of 
programm he wanted to report but since didnt find plugin package but find 
similar name package autocomplete in ubuntu-bug he reports/wastes time about 
wrongpackage to bug triagers

  Solutions if theres no reason in aswer to Q(1) then do 1. else do 2.:
  1. make not possible to report to noninstalled programms
  2. make ubuntu-bug autocomplete show with asterix (*) or plus sign (+) witch 
programm is installed like: packageinstalled packageinstalled-2 (*) 
packageinstalled-3 packageinstalled-4 (*) . better to show witch are installed 
since mostly users will have fewer programms then notinstalled.
  ( yofel: like -n/--not-installed )

  more reasons:
  There can be seen package is not installed when using ubuntu-bug GUI under 
Content of report: under [+]Package: Package (not installed)
  BUT nobody actually looks there when reporting and if does will not all stop 
reporting and already time is wasted while info was gathered to see this info 
that not installed.

  ProblemType: Bug
  DistroRelease: Ubuntu 10.04
  Package: apport 1.13.3-0ubuntu2
  ProcVersionSignature: Ubuntu 2.6.32-22.36-generic 2.6.32.11+drm33.2
  Uname: Linux 2.6.32-22-generic i686
  NonfreeKernelModules: nvidia
  Architecture: i386
  CrashReports: 600:1000:1000:10936738:2010-06-19 21:24:52.902593000 
+0300:2010-06-19 21:25:01.986579539 
+0300:/var/crash/_usr_lib_firefox-3.6.3_firefox-bin.1000.crash
  Date: Mon Jun 21 00:07:17 2010
  InstallationMedia: Xubuntu 10.04 "Lucid Lynx" - Release i386 (20100429)
  PackageArchitecture: all
  ProcEnviron:
   SHELL=/bin/bash
   LANG=en_US.utf8
  SourcePackage: apport

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/apport/+bug/596681/+subscriptions

-- 
Mailing list: https://launchpad.net/~touch-packages
Post to     : [email protected]
Unsubscribe : https://launchpad.net/~touch-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to