Public bug reported:
Hi, my dell laptop inspiron 15 5590 not working properly, internal mic
is not listed in inputs and headset mic neither. I tested headset mic on
other devices and it works fine. Also when I plug headset in in/out
jack, ubuntu doesn't ask for connection type (headset, headset mic, mic)
it use it only as simple headset.
I tried some configuration in alsa and HDAJackRetask but none works.
Same for kernels, 4.15.x, 5.0.x (oem), 5.3.x none works.
I didn't test mics under windows because I can't for the moment.
If you need details, I'll be glad to copy/paste your commands in
terminal.
Infos:
Ubuntu 19.10
kernel: 5.3.0-29-generic
alsa-base: 1.0.25+dfsg-0ubuntu5
Thanks!
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.3.0-29.31-generic 5.3.13
Uname: Linux 5.3.0-29-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: nonot 2648 F.... pulseaudio
/dev/snd/pcmC1D0c: nonot 2648 F...m pulseaudio
/dev/snd/controlC0: nonot 2648 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Mon Mar 30 23:34:18 2020
InstallationDate: Installed on 2020-01-07 (83 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fr_FR.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed
Symptom_AlsaRecordingTestStderr: a r e c o r d : p c m _ r e a d : 2 1 4 9 :
r e a d e r r o r : I n p u t / o u t p u t e r r o r
Symptom_Card: USB PnP Audio Device(EEPROM) - USB PnP Audio Device(EEPROM)
Symptom_Type: Only some of inputs are working
Title: [HDA-Intel - HDA Intel PCH, recording] Recording problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/14/2020
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.5.1
dmi.board.name: 03P485
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.5.1:bd01/14/2020:svnDellInc.:pnInspiron5590:pvr:rvnDellInc.:rn03P485:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 5590
dmi.product.sku: 0957
dmi.sys.vendor: Dell Inc.
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2020-03-25T16:08:59.064986
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug audio eoan mic
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1869803
Title:
[HDA-Intel - HDA Intel PCH, recording] Recording problem, internal mic
and headset mic not listed
Status in alsa-driver package in Ubuntu:
New
Bug description:
Hi, my dell laptop inspiron 15 5590 not working properly, internal mic
is not listed in inputs and headset mic neither. I tested headset mic
on other devices and it works fine. Also when I plug headset in in/out
jack, ubuntu doesn't ask for connection type (headset, headset mic,
mic) it use it only as simple headset.
I tried some configuration in alsa and HDAJackRetask but none works.
Same for kernels, 4.15.x, 5.0.x (oem), 5.3.x none works.
I didn't test mics under windows because I can't for the moment.
If you need details, I'll be glad to copy/paste your commands in
terminal.
Infos:
Ubuntu 19.10
kernel: 5.3.0-29-generic
alsa-base: 1.0.25+dfsg-0ubuntu5
Thanks!
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.3.0-29.31-generic 5.3.13
Uname: Linux 5.3.0-29-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: nonot 2648 F.... pulseaudio
/dev/snd/pcmC1D0c: nonot 2648 F...m pulseaudio
/dev/snd/controlC0: nonot 2648 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Mon Mar 30 23:34:18 2020
InstallationDate: Installed on 2020-01-07 (83 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fr_FR.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed
Symptom_AlsaRecordingTestStderr: a r e c o r d : p c m _ r e a d : 2 1 4 9
: r e a d e r r o r : I n p u t / o u t p u t e r r o r
Symptom_Card: USB PnP Audio Device(EEPROM) - USB PnP Audio Device(EEPROM)
Symptom_Type: Only some of inputs are working
Title: [HDA-Intel - HDA Intel PCH, recording] Recording problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/14/2020
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.5.1
dmi.board.name: 03P485
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.5.1:bd01/14/2020:svnDellInc.:pnInspiron5590:pvr:rvnDellInc.:rn03P485:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 5590
dmi.product.sku: 0957
dmi.sys.vendor: Dell Inc.
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2020-03-25T16:08:59.064986
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1869803/+subscriptions
--
Mailing list: https://launchpad.net/~touch-packages
Post to : touch-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~touch-packages
More help : https://help.launchpad.net/ListHelp
