Hey Hui, Thank you for looking into this! It's unfortunate but installing that kernel didn't fix the problem, I've attached the dmesg output to this email.
I will also mention this may be part of a bigger bug, as I cannot change my brightness either (assuming display driver issue here too, also tried many fixes online didn't change anything) ALSO, my mic doesn't work as well (assuming same as the sound card driver issues) and, sometimes when I start my computer the wifi adaptor is not detected (to fix this I just have to restart again and it works) Thank you so much for looking into this, as it definitely hinders my ability to do my work. Regards, Eric On Sat, Apr 4, 2020 at 11:50 AM Hui Wang <hui.w...@canonical.com> wrote: > https://people.canonical.com/~hwang4/testdsp/ please test this kernel. > if it doesn't help. please upload a dmesg with that kernel. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1870550 > > Title: > PCI/internal sound card not detected > > Status in alsa-driver package in Ubuntu: > New > > Bug description: > The sound card is not detected on my machine > > ProblemType: Bug > DistroRelease: Ubuntu 18.04 > Package: alsa-base 1.0.25+dfsg-0ubuntu5 > ProcVersionSignature: Ubuntu 5.3.0-45.37~18.04.1-generic 5.3.18 > Uname: Linux 5.3.0-45-generic x86_64 > ApportVersion: 2.20.9-0ubuntu7.14 > Architecture: amd64 > AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', > '/dev/snd/timer'] failed with exit code 1: > CurrentDesktop: ubuntu:GNOME > Date: Sat Apr 4 00:51:33 2020 > InstallationDate: Installed on 2020-02-25 (37 days ago) > InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 > (20200203.1) > PackageArchitecture: all > SourcePackage: alsa-driver > Symptom: audio > Title: PCI/internal sound card not detected > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 03/02/2020 > dmi.bios.vendor: AMI > dmi.bios.version: F.13 > dmi.board.asset.tag: Base Board Asset Tag > dmi.board.name: 86FA > dmi.board.vendor: HP > dmi.board.version: 87.46 > dmi.chassis.type: 31 > dmi.chassis.vendor: HP > dmi.chassis.version: Chassis Version > dmi.modalias: > dmi:bvnAMI:bvrF.13:bd03/02/2020:svnHP:pnHPSpectrex360Convertible13-aw0xxx:pvr:rvnHP:rn86FA:rvr87.46:cvnHP:ct31:cvrChassisVersion: > dmi.product.family: 103C_5335KV HP Spectre > dmi.product.name: HP Spectre x360 Convertible 13-aw0xxx > dmi.product.sku: 8UR41PA#ABG > dmi.sys.vendor: HP > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1870550/+subscriptions > ** Attachment added: "dmesg_out.txt" https://bugs.launchpad.net/bugs/1870550/+attachment/5346073/+files/dmesg_out.txt -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1870550 Title: PCI/internal sound card not detected Status in alsa-driver package in Ubuntu: New Bug description: The sound card is not detected on my machine ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.3.0-45.37~18.04.1-generic 5.3.18 Uname: Linux 5.3.0-45-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.14 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: ubuntu:GNOME Date: Sat Apr 4 00:51:33 2020 InstallationDate: Installed on 2020-02-25 (37 days ago) InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/02/2020 dmi.bios.vendor: AMI dmi.bios.version: F.13 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 86FA dmi.board.vendor: HP dmi.board.version: 87.46 dmi.chassis.type: 31 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAMI:bvrF.13:bd03/02/2020:svnHP:pnHPSpectrex360Convertible13-aw0xxx:pvr:rvnHP:rn86FA:rvr87.46:cvnHP:ct31:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Spectre dmi.product.name: HP Spectre x360 Convertible 13-aw0xxx dmi.product.sku: 8UR41PA#ABG dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1870550/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
