I've installed Ubuntu Desktop and now I find out the problem's temporary
solve. Please someone can notify the teams that can solve this problem.
In Ubuntu Desktop, when I plug in the headphone(headset actually, it
have speaker and mic and can work properly on mobile phone, one 3.5mm
jack), the pop-dialogue show up and give me 3 choose items-------
Headphone Headset and Speaker
When I choose the headphone item, my headset speakers can work properly. I
didn't test the mic because my laptop have a build-in one.
When I choose the headset, the problem shows up, my headset can't work.
In KDE Desktop and Xfce, they both use PulseAudio Control Panel.
PulseAudio detects headphone automatically without pop-up dialogue, and
the problem shows up.
Maybe the PulseAudio detects the headset correctly, but it treat the
headset as old fashioned 2 x 3.5mm jacks kind. Now the new kinds of
headset have only one 3.5mm jack with speaker & mic channel on it. My
Inspiron 15 Gaming 5577 have the 2-in-1 3.5mm jack hole so when system
use old fashion mode it can't work properly.
It can also explain why it can work in headphone mode. Headphone mode is
compatible with the 1 jack headset but can't use headset's mic.
Suggestions: Provide KDE and Xfce4 Desktop environment 'Headphone plug-
in' pop-up dialogue so that we can choose 'headphone'compatible mode at
least. Separate headset mode into '1 jack headset' and '2 jack headset'
mode to make headset work properly in different platform.
** Also affects: pulseaudio (Ubuntu)
Importance: Undecided
Status: New
** Changed in: pulseaudio (Ubuntu)
Assignee: (unassigned) => 黄闫 (prayerholmes)
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Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1873384
Title:
Headphone has no sound out
Status in linux package in Ubuntu:
Confirmed
Status in pulseaudio package in Ubuntu:
New
Bug description:
Computer:
Dell inspiron 15 5577 Gaming
intel i5 7300HQ version
System:
Kubuntu 20.04
Bug:
Plug-in headphone has no sound out, meanwhile computer's speaker is okay when
unplugged the headphone.
Additional information:
Headphone is okay when kubuntu 18.04.3 is installed on the computer.
Alsamixer is checked and headphone are not mute.
Headphone plugin state can be correctly detected, and speaker can
automatically mute until headphone unplugged.
External usb soundcard is usable with headphone.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: ubiquity 20.04.12
ProcVersionSignature: Ubuntu 5.4.0-24.28-generic 5.4.30
Uname: Linux 5.4.0-24-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
Date: Fri Apr 17 11:14:43 2020
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/kubuntu.seed
maybe-ubiquity quiet splash nomodeset ---
InstallationDate: Installed on 2020-04-16 (0 days ago)
InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200416)
ProcEnviron:
LANGUAGE=zh_CN:zh
TERM=xterm-256color
PATH=(custom, no user)
LANG=zh_CN.UTF-8
SHELL=/bin/bash
SourcePackage: ubiquity
Symptom: installer
UpgradeStatus: No upgrade log present (probably fresh install)
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: sherlockholmes 1242 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: KDE
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-04-16 (0 days ago)
InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200416)
MachineType: Dell Inc. Inspiron 5577
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-24-generic
root=UUID=18303cc3-5e85-4677-8bca-60324bae9608 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-24.28-generic 5.4.30
RelatedPackageVersions:
linux-restricted-modules-5.4.0-24-generic N/A
linux-backports-modules-5.4.0-24-generic N/A
linux-firmware 1.187
Tags: focal
Uname: Linux 5.4.0-24-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/02/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.1.3
dmi.board.name: 090HMC
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias:
dmi:bvnDellInc.:bvr1.1.3:bd12/02/2018:svnDellInc.:pnInspiron5577:pvr1.1.3:rvnDellInc.:rn090HMC:rvrA00:cvnDellInc.:ct10:cvrNotSpecified:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 5577
dmi.product.sku: 07E1
dmi.product.version: 1.1.3
dmi.sys.vendor: Dell Inc.
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