Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: alsa-driver (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1304718
Title:
[HP ENVY 15 Notebook PC, IDT 92HD91BXX, Speaker, Internal] Playback
problem
Status in ALSA driver:
Unknown
Status in “alsa-driver” package in Ubuntu:
Confirmed
Bug description:
I am running 14.04 tusty dev off a live usb.
I noticed when trying to play a youtube video
The sound only plays from the subwoofer on the laptop and does not use the
speakers on top of the laptop above the keyboard.
When reporting via apport-bug the tone played back did not alternate,
but instead would play a tone then nothing then play the tone again
then nothing.
When in sound running a sound test at full volume the front left test
does make a barly audible "front left" statment comeing from the left
top speaker. Clicking test for front right plays back from the
subwoofer under the laptop instead of the top speaker.
Expected behavior durring the test would be to hear alternating sounds
between the speakers instead of sound and silence and when running the
sound test the left and right tests would play back from the top
speakers corresponding side.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-23.45-generic 3.13.8
Uname: Linux 3.13.0-23-generic x86_64
ApportVersion: 2.14.1-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: ubuntu 2682 F.... pulseaudio
/dev/snd/controlC0: ubuntu 2682 F.... pulseaudio
CasperVersion: 1.339
CurrentDesktop: Unity
Date: Tue Apr 8 22:45:50 2014
LiveMediaBuild: Ubuntu 14.04 LTS "Trusty Tahr" - Daily amd64 (20140407)
PackageArchitecture: all
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic failed
Symptom_Card: Built-in Audio - HD-Audio Generic
Symptom_Jack: Speaker, Internal
Symptom_Type: Only some of outputs are working
Title: [HP ENVY 15 Notebook PC, IDT 92HD91BXX, Speaker, Internal] Playback
problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/14/2013
dmi.bios.vendor: Insyde
dmi.bios.version: F.14
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 198A
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 03.14
dmi.chassis.asset.tag: 5CG4100WFN
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsyde:bvrF.14:bd11/14/2013:svnHewlett-Packard:pnHPENVY15NotebookPC:pvr0982110000405E00000320000:rvnHewlett-Packard:rn198A:rvrKBCVersion03.14:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP ENVY 15 Notebook PC
dmi.product.version: 0982110000405E00000320000
dmi.sys.vendor: Hewlett-Packard
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