Please rm ~/.config/pulse/*; then reboot and retest. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1876484
Title: [HP Spectre x360 Convertible 15-df0xxx, Realtek ALC285, Speaker, Internal] No sound at all Status in alsa-driver package in Ubuntu: New Bug description: Hi, I have a problem with the sound. It doesn't work, it did work only once. When I did add Bluetooth speakers to it. https://i.imgur.com/2cyJwVJ.png - here speaker But now it recognizes speakers and built-in speakers, but no sound at all. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sat May 2 19:23:55 2020 InstallationDate: Installed on 2020-04-27 (4 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:sofhdadsp failed Symptom_Card: Cannon Lake PCH cAVS - sof-hda-dsp Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [HP Spectre x360 Convertible 15-df0xxx, Realtek ALC285, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/27/2019 dmi.bios.vendor: AMI dmi.bios.version: F.40 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 8519 dmi.board.vendor: HP dmi.board.version: 11.72 dmi.chassis.type: 31 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAMI:bvrF.40:bd11/27/2019:svnHP:pnHPSpectrex360Convertible15-df0xxx:pvr:rvnHP:rn8519:rvr11.72:cvnHP:ct31:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Spectre dmi.product.name: HP Spectre x360 Convertible 15-df0xxx dmi.product.sku: 4UU78EA#ABD dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1876484/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
