added log as requested no error in terminal when i start gnome-control-center
since original bug report I upgraded to 20.04 and new mothr board (MSI MPG Z390 gaming plus) after upgrade one issue is resolved - i have correct icon on subwoofer button on test your sound window but I still cant move subwoofer slider from zero position to any other I can set subwoofer level in pavucontrol but if I touch slider in gnome-control-center level is set to zero looks like it is not alsa problem but more of GUI\gnome problem? because subwoofer actually works fine when I set level to normal with pavucontrol ** Attachment added: "journal.log" https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1877540/+attachment/5370853/+files/journal.log -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1877540 Title: [HDA-Intel - HDA Intel, playback] volume slider problem for subwoofer Status in alsa-driver package in Ubuntu: Incomplete Bug description: In standard Ubuntu volume settings subwoofer level is alwas set to zero and i cant change it if i run pavucontrol and set separate levels for each channel it works, sound is working, but if i open ubuntu sound settings and touch subwoofer level control then level is instantly set to zero again once i was unable to change subwoofer level in pavucontrol while ubuntu sound settings is opened. after it is closed i can change voluve level of sub before I install pavucontrol front speaker was very quiet nearly mute also in test speakers there is no icon on subwoofer button ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.3.0-52.46-generic 5.3.18 Uname: Linux 5.3.0-52-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.8 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri May 8 11:00:18 2020 InstallationDate: Installed on 2018-03-04 (795 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=ru_RU.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_Card: Dell USB3.0 Dock - Dell USB3.0 Dock Symptom_PulseAudioLog: мая 08 10:26:20 tmpuser-EP43-UD3L dbus-daemon[1168]: [system] Activating via systemd: service name='org.freedesktop.RealtimeKit1' unit='rtkit-daemon.service' requested by ':1.36' (uid=119 pid=1422 comm="/usr/bin/pulseaudio --daemonize=no " label="unconfined") мая 08 10:26:27 tmpuser-EP43-UD3L dbus-daemon[1168]: [system] Activating via systemd: service name='org.bluez' unit='dbus-org.bluez.service' requested by ':1.135' (uid=119 pid=1422 comm="/usr/bin/pulseaudio --daemonize=no " label="unconfined") Symptom_Type: Volume slider, or mixer problems Title: [HDA-Intel - HDA Intel, playback] volume slider problem UpgradeStatus: Upgraded to eoan on 2019-11-07 (183 days ago) dmi.bios.date: 04/16/2009 dmi.bios.vendor: Award Software International, Inc. dmi.bios.version: F4 dmi.board.name: EP43-UD3L dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.type: 3 dmi.chassis.vendor: Gigabyte Technology Co., Ltd. dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF4:bd04/16/2009:svnGigabyteTechnologyCo.,Ltd.:pnEP43-UD3L:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnEP43-UD3L:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr: dmi.product.name: EP43-UD3L dmi.sys.vendor: Gigabyte Technology Co., Ltd. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1877540/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
