** Changed in: gnome-online-accounts (Ubuntu) Importance: Undecided => Low
** Changed in: gnome-initial-setup (Ubuntu) Importance: Undecided => Low -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to gnome-online-accounts in Ubuntu. https://bugs.launchpad.net/bugs/1784163 Title: gnome-initial-setup hangs enabling livepatch Status in gnome-initial-setup package in Ubuntu: Confirmed Status in gnome-online-accounts package in Ubuntu: Confirmed Bug description: I just upgraded from Artful to Bionic. gnome-initial-setup ran. It asked me if I wanted to enable Livepatch, and I agreed. I believe my Internet connection was working fine at the time. It gave me a username/password prompt. After entering those in it asked me for a 2FA code. After entering that in, I got a spinner with "Connecting..." in the bottom left, but nothing further happens. It's been about ten minutes hung like that. I tried to click the Cancel button but nothing happened. Then I tried to close the app from the bar on the left (right click -> Quit) but nothing happened. After the previous actions, netstat reports no TCP connections on IPv4 nor IPv6. It's appears not to be "Connecting" to anything. Expected: at least some kind of timeout reporting failure so I can progress with any other "initial setup" actions. A few things about my installation: I installed this laptop with Artful initially, around the beta1 milestone. I dist upgraded it to Artful after release. Before upgrading to Bionic I made sure it was fully up to date. apport-bug didn't work. After I click Send, I got no browser prompt to finish my report. This might be because I have an unusual Firefox setup (multiple profiles). I noticed that I have bionic-proposed enabled. This is unintentional. It seems likely that I had artful-proposed enabled for test purposes previously. I did have a pin deprioritising it, but it refers to artful specifically so doesn't seem to have acted on Bionic, so unfortunately I've ended up upgrading all the way up to bionic- proposed. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-initial-setup/+bug/1784163/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
