Just to comment: the system does not recognize the soundcard. You might want to reinstall the firmware. To get manually the type you can command line: 'sudo lshw' You will find appropriate information at "multimedia" tag. Or optionally: 'aplay -l'
You will find more information about installing soundcard firmware below. https://help.ubuntu.com/community/SoundTroubleshootingGuide https://help.ubuntu.com/community/SoundTroubleshooting Hope this will get the device work. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1881964 Title: PCI/internal sound card not detected Status in alsa-driver package in Ubuntu: New Bug description: right after the system update, after i restarted my computer. there is no sound and on the sound setting only the dummy output is detected. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.4.0-73.94-generic 4.4.59 Uname: Linux 4.4.0-73-generic x86_64 ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: Unity Date: Wed Jun 3 23:21:17 2020 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-xenial-amd64-20160624-2 InstallationDate: Installed on 2020-06-03 (0 days ago) InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47 PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/25/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.0.6 dmi.board.name: 0YDF7T dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.0.6:bd10/25/2017:svnDellInc.:pnInspiron5570:pvr:rvnDellInc.:rn0YDF7T:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.name: Inspiron 5570 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1881964/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
