Public bug reported: ubuntu 18.04.4 LTS release 18.04, unable to get pkgname, CUPS problem probably, printer was installed in ubuntu 16 after upgrade to 18 version was working fine for 2 years
ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.8 ProcVersionSignature: Ubuntu 4.15.0-99.100-generic 4.15.18 Uname: Linux 4.15.0-99-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.14 Architecture: amd64 CupsErrorLog: E [20/Jun/2020:09:25:53 +0300] [Job 493] Stopping unresponsive job. CurrentDesktop: ubuntu:GNOME Date: Sat Jun 20 10:01:58 2020 InstallationDate: Installed on 2016-11-09 (1318 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) Lpstat: device for HP-LaserJet-P2035: hp:/usb/HP_LaserJet_P2035?serial=RZ4JQ79 MachineType: Dell Inc. Inspiron 3537 Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP-LaserJet-P2035.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP-LaserJet-P2035.ppd: Permission denied ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-99-generic root=UUID=a09951af-688e-41b0-9891-0529420ff209 ro quiet splash vt.handoff=1 SourcePackage: cups UpgradeStatus: Upgraded to bionic on 2018-09-10 (648 days ago) dmi.bios.date: 08/30/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0PHTY0 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A05 dmi.modalias: dmi:bvnDellInc.:bvrA05:bd08/30/2013:svnDellInc.:pnInspiron3537:pvrA05:rvnDellInc.:rn0PHTY0:rvrA00:cvnDellInc.:ct8:cvrA05: dmi.product.family: 00 dmi.product.name: Inspiron 3537 dmi.product.version: A05 dmi.sys.vendor: Dell Inc. ** Affects: cups (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apparmor apport-bug bionic -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1884345 Title: printer HP laserjet P2035 prints ASCI characters and tremendously lots of pages by itself Status in cups package in Ubuntu: New Bug description: ubuntu 18.04.4 LTS release 18.04, unable to get pkgname, CUPS problem probably, printer was installed in ubuntu 16 after upgrade to 18 version was working fine for 2 years ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.8 ProcVersionSignature: Ubuntu 4.15.0-99.100-generic 4.15.18 Uname: Linux 4.15.0-99-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.14 Architecture: amd64 CupsErrorLog: E [20/Jun/2020:09:25:53 +0300] [Job 493] Stopping unresponsive job. CurrentDesktop: ubuntu:GNOME Date: Sat Jun 20 10:01:58 2020 InstallationDate: Installed on 2016-11-09 (1318 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) Lpstat: device for HP-LaserJet-P2035: hp:/usb/HP_LaserJet_P2035?serial=RZ4JQ79 MachineType: Dell Inc. Inspiron 3537 Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP-LaserJet-P2035.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP-LaserJet-P2035.ppd: Permission denied ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-99-generic root=UUID=a09951af-688e-41b0-9891-0529420ff209 ro quiet splash vt.handoff=1 SourcePackage: cups UpgradeStatus: Upgraded to bionic on 2018-09-10 (648 days ago) dmi.bios.date: 08/30/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0PHTY0 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A05 dmi.modalias: dmi:bvnDellInc.:bvrA05:bd08/30/2013:svnDellInc.:pnInspiron3537:pvrA05:rvnDellInc.:rn0PHTY0:rvrA00:cvnDellInc.:ct8:cvrA05: dmi.product.family: 00 dmi.product.name: Inspiron 3537 dmi.product.version: A05 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1884345/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp