i dont know where you guys track core bugs either since foundations took
over the responsibility Ubuntu Core with core 18...

i can not reproduce it on classic anywhere but on each core18 image i
have running at my house ...

the customer that initially reported it uses core18, so it is important
to get it fixed there, regardless if it works in core 20 (i'll do some
testing though, but i currently do not have any core20 installs around).

it is likely just core specific (confinement, the different way of
assembling the rootfs or the fact that timedatectl has a wrapper on
core)

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https://bugs.launchpad.net/bugs/1885901

Title:
  timedatectl reports wrong status for timesyncd in core18

Status in systemd package in Ubuntu:
  Incomplete
Status in systemd source package in Bionic:
  Incomplete
Status in systemd source package in Focal:
  Incomplete
Status in systemd source package in Groovy:
  Incomplete

Bug description:
  when calling timedatectl in Ubuntu Core 18 the tool reports the status of the
  systemd-timesyncd.service ... 

  sadly it does report it wrongly (the tool reports it inactive while
  the service is actually running):

  ogra@pi4:~$ timedatectl
                        Local time: Wed 2020-07-01 10:52:48 UTC
                    Universal time: Wed 2020-07-01 10:52:48 UTC
                          RTC time: n/a
                         Time zone: n/a (UTC, +0000)
         System clock synchronized: yes
  systemd-timesyncd.service active: no
                   RTC in local TZ: no
  ogra@pi4:~$ systemctl status systemd-timesyncd.service
  ● systemd-timesyncd.service - Network Time Synchronization
     Loaded: loaded (/lib/systemd/system/systemd-timesyncd.service; disabled; 
vendor preset: enabled)
     Active: active (running) since Tue 2020-06-30 18:06:18 UTC; 16h ago
       Docs: man:systemd-timesyncd.service(8)
   Main PID: 779 (systemd-timesyn)
     Status: "Synchronized to time server 91.189.94.4:123 (ntp.ubuntu.com)."
      Tasks: 2 (limit: 4915)
     CGroup: /system.slice/systemd-timesyncd.service
             └─779 /lib/systemd/systemd-timesyncd

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