Thank you for taking the time to report this bug and help make Ubuntu better. Unfortunately, we cannot work on this bug because your description didn't include enough information. You may find it helpful to read 'How to report bugs effectively' http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem.
We have instructions on debugging some types of problems at http://wiki.ubuntu.com/DebuggingProcedures. At a minimum, we need: 1. The specific steps or actions you took that caused you to encounter the problem. 2. The behavior you expected. 3. The behavior you actually encountered (in as much detail as possible). Thanks! ** Package changed: xorg (Ubuntu) => gnome-shell (Ubuntu) ** Changed in: gnome-shell (Ubuntu) Importance: Undecided => Low ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1888642 Title: Xorg freeze Status in gnome-shell package in Ubuntu: Incomplete Bug description: Tem 23 11:42:00 legendary gnome-shell[2072]: JS ERROR: Exception in callback for signal: position-changed: TypeError: this._rect is null getCurrentRect@resource:///org/gnome/shell/ui/keyboard.js:561:22 wrapper@resource:///org/gnome/gjs/modules/_legacy.js:82:22 _onFocusPositionChanged@resource:///org/gnome/shell/ui/keyboard.js:643:20 wrapper@resource:///org/gnome/gjs/modules/_legacy.js:82:22 _emit@resource:///org/gnome/gjs/modules/signals.js:128:27 _setCurrentWindow/this._currentWindowPositionId<@resource:///org/gnome/shell/ui/keyboard.js:535:21 Tem 23 11:42:05 legendary gnome-shell[2072]: JS ERROR: Exception in callback for signal: position-changed: TypeError: this._rect is null getCurrentRect@resource:///org/gnome/shell/ui/keyboard.js:561:22 wrapper@resource:///org/gnome/gjs/modules/_legacy.js:82:22 _onFocusPositionChanged@resource:///org/gnome/shell/ui/keyboard.js:643:20 wrapper@resource:///org/gnome/gjs/modules/_legacy.js:82:22 _emit@resource:///org/gnome/gjs/modules/signals.js:128:27 _setCurrentWindow/this._currentWindowPositionId<@resource:///org/gnome/shell/ui/keyboard.js:535:21 Tem 23 11:42:08 legendary gnome-software[2544]: failed to call gs_plugin_add_featured on snap: Get https://api.snapcraft.io/v2/snaps/find?architecture=amd64&category=featured&confinement=strict%2Cclassic&fields= Tem 23 11:42:08 legendary gnome-software[2544]: failed to call gs_plugin_add_popular on snap: Get https://api.snapcraft.io/v2/snaps/find?architecture=amd64&category=featured&confinement=strict%2Cclassic&fields=b Tem 23 11:42:08 legendary gnome-software[2544]: failed to call gs_plugin_add_category_apps on snap: Get https://api.snapcraft.io/v2/snaps/find?architecture=amd64&category=productivity&confinement=strict%2Cclassi Tem 23 11:42:08 legendary gnome-software[2544]: hiding category productivity featured applications: found only 0 to show, need at least 9 Tem 23 11:42:08 legendary gnome-software[2544]: failed to call gs_plugin_add_category_apps on snap: Get https://api.snapcraft.io/v2/snaps/find?architecture=amd64&category=music-and-audio&confinement=strict%2Ccla Tem 23 11:42:08 legendary gnome-software[2544]: hiding category audio-video featured applications: found only 0 to show, need at least 9 Tem 23 11:42:09 legendary gnome-software[2544]: Only 8 apps for popular list, hiding Tem 23 11:42:29 legendary gnome-software[2544]: failed to call gs_plugin_refine_app on snap: Failed to write to snapd: Operation was cancelled Tem 23 11:42:42 legendary gnome-shell[2072]: JS ERROR: Exception in callback for signal: position-changed: TypeError: this._rect is null getCurrentRect@resource:///org/gnome/shell/ui/keyboard.js:561:22 wrapper@resource:///org/gnome/gjs/modules/_legacy.js:82:22 _onFocusPositionChanged@resource:///org/gnome/shell/ui/keyboard.js:643:20 wrapper@resource:///org/gnome/gjs/modules/_legacy.js:82:22 _emit@resource:///org/gnome/gjs/modules/signals.js:128:27 _setCurrentWindow/this._currentWindowPositionId<@resource:///org/gnome/shell/ui/keyboard.js:535:21 Tem 23 11:42:42 legendary gnome-shell[2072]: JS ERROR: Exception in callback for signal: position-changed: TypeError: this._rect is null getCurrentRect@resource:///org/gnome/shell/ui/keyboard.js:561:22 wrapper@resource:///org/gnome/gjs/modules/_legacy.js:82:22 _onFocusPositionChanged@resource:///org/gnome/shell/ui/keyboard.js:643:20 wrapper@resource:///org/gnome/gjs/modules/_legacy.js:82:22 _emit@resource:///org/gnome/gjs/modules/signals.js:128:27 _setCurrentWindow/this._currentWindowPositionId<@resource:///org/gnome/shell/ui/keyboard.js:535:21 Tem 23 11:42:42 legendary gnome-shell[2072]: JS ERROR: Exception in callback for signal: position-changed: TypeError: this._rect is null getCurrentRect@resource:///org/gnome/shell/ui/keyboard.js:561:22 wrapper@resource:///org/gnome/gjs/modules/_legacy.js:82:22 _onFocusPositionChanged@resource:///org/gnome/shell/ui/keyboard.js:643:20 wrapper@resource:///org/gnome/gjs/modules/_legacy.js:82:22 _emit@resource:///org/gnome/gjs/modules/signals.js:128:27 _setCurrentWindow/this._currentWindowPositionId<@resource:///org/gnome/shell/ui/keyboard.js:535:21 Tem 23 11:46:34 legendary dbus-daemon[1961]: [session uid=1000 pid=1961] Activating service name='org.gnome.baobab' requested by ':1.21' (uid=1000 pid=2072 comm="/usr/bin/gnome-shell " label="unconfined") Tem 23 11:46:34 legendary dbus-daemon[1961]: [session uid=1000 pid=1961] Successfully activated service 'org.gnome.baobab' Tem 23 11:46:34 legendary gnome-shell[2072]: JS ERROR: Exception in callback for signal: position-changed: TypeError: this._rect is null getCurrentRect@resource:///org/gnome/shell/ui/keyboard.js:561:22 wrapper@resource:///org/gnome/gjs/modules/_legacy.js:82:22 _onFocusPositionChanged@resource:///org/gnome/shell/ui/keyboard.js:643:20 wrapper@resource:///org/gnome/gjs/modules/_legacy.js:82:22 _emit@resource:///org/gnome/gjs/modules/signals.js:128:27 _setCurrentWindow/this._currentWindowPositionId<@resource:///org/gnome/shell/ui/keyboard.js:535:21 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 ProcVersionSignature: Ubuntu 5.4.0-42.46~18.04.1-generic 5.4.44 Uname: Linux 5.4.0-42-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.15 Architecture: amd64 CompositorRunning: None Date: Thu Jul 23 12:07:13 2020 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu ExtraDebuggingInterest: Yes GpuHangFrequency: Several times a day GpuHangReproducibility: Occurs more often under certain circumstances GpuHangStarted: Within the last few days GraphicsCard: Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Lenovo UHD Graphics 620 [17aa:5068] InstallationDate: Installed on 2019-12-05 (230 days ago) InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 04f2:b604 Chicony Electronics Co., Ltd Bus 001 Device 004: ID 0bda:b023 Realtek Semiconductor Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: LENOVO 20KSS0U400 ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-42-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/03/2020 dmi.bios.vendor: LENOVO dmi.bios.version: R0PET63W (1.40 ) dmi.board.asset.tag: Not Available dmi.board.name: 20KSS0U400 dmi.board.vendor: LENOVO dmi.board.version: Not Defined dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrR0PET63W(1.40):bd01/03/2020:svnLENOVO:pn20KSS0U400:pvrThinkPadE580:rvnLENOVO:rn20KSS0U400:rvrNotDefined:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad E580 dmi.product.name: 20KSS0U400 dmi.product.sku: LENOVO_MT_20KS_BU_Think_FM_ThinkPad E580 dmi.product.version: ThinkPad E580 dmi.sys.vendor: LENOVO version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2~18.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~18.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.8-0ubuntu1~18.04.1 version.xserver-xorg-core: xserver-xorg-core N/A version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1888642/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp

