Public bug reported:
When trying to open software-properties-gtk via Terminal (via GUI:
“Settings & Livepatch”) the following error is returned in the terminal
and software-properties-gtk does not open.
ERROR:dbus.proxies:Introspect error on :1.121:/: dbus.exceptions.DBusException:
org.freedesktop.DBus.Error.NoReply: Message recipient disconnected from message
bus without replying
Traceback (most recent call last):
File "/usr/bin/software-properties-gtk", line 100, in <module>
app = SoftwarePropertiesGtk(datadir=options.data_dir, options=options,
file=file)
File
"/usr/lib/python3/dist-packages/softwareproperties/gtk/SoftwarePropertiesGtk.py",
line 211, in __init__
self.backend.Reload();
File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 72, in __call__
return self._proxy_method(*args, **keywords)
File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 141, in __call__
return self._connection.call_blocking(self._named_service,
File "/usr/lib/python3/dist-packages/dbus/connection.py", line 652, in
call_blocking
reply_message = self.send_message_with_reply_and_block(
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.ServiceUnknown: The
name :1.121 was not provided by any .service files
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: software-properties-gtk 0.98.9.2
ProcVersionSignature: Ubuntu 5.4.0-51.56-generic 5.4.65
Uname: Linux 5.4.0-51-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.9
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Fri Oct 16 08:17:15 2020
InstallationDate: Installed on 2020-10-09 (6 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
PackageArchitecture: all
SourcePackage: software-properties
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: software-properties (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to software-properties in
Ubuntu.
https://bugs.launchpad.net/bugs/1900098
Title:
software-properties-gtk fails to open with error
Status in software-properties package in Ubuntu:
New
Bug description:
When trying to open software-properties-gtk via Terminal (via GUI:
“Settings & Livepatch”) the following error is returned in the
terminal and software-properties-gtk does not open.
ERROR:dbus.proxies:Introspect error on :1.121:/:
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NoReply: Message
recipient disconnected from message bus without replying
Traceback (most recent call last):
File "/usr/bin/software-properties-gtk", line 100, in <module>
app = SoftwarePropertiesGtk(datadir=options.data_dir, options=options,
file=file)
File
"/usr/lib/python3/dist-packages/softwareproperties/gtk/SoftwarePropertiesGtk.py",
line 211, in __init__
self.backend.Reload();
File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 72, in __call__
return self._proxy_method(*args, **keywords)
File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 141, in __call__
return self._connection.call_blocking(self._named_service,
File "/usr/lib/python3/dist-packages/dbus/connection.py", line 652, in
call_blocking
reply_message = self.send_message_with_reply_and_block(
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.ServiceUnknown: The
name :1.121 was not provided by any .service files
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: software-properties-gtk 0.98.9.2
ProcVersionSignature: Ubuntu 5.4.0-51.56-generic 5.4.65
Uname: Linux 5.4.0-51-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.9
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Fri Oct 16 08:17:15 2020
InstallationDate: Installed on 2020-10-09 (6 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
PackageArchitecture: all
SourcePackage: software-properties
UpgradeStatus: No upgrade log present (probably fresh install)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/software-properties/+bug/1900098/+subscriptions
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