** Changed in: alsa-driver (Ubuntu)
       Status: Incomplete => New

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https://bugs.launchpad.net/bugs/1902432

Title:
  Sound card not detected yet seen in the terminal (fictitious output
  sound)

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  Je suis sur un ASUS X555BP initialement Windows 8 puis maj pour windows 10. 
Suite à une modification de ma part sur la carte graphique (maj) il y a eut une 
incompatibilité donc j'ai du passé sur Ubuntu 20.04.1 LTS par clé usb. Je suis 
en 64 bits sous gnome 3.36.3. Aucun problème pour lire une vidéo etc si ce 
n'est que le son ne sort pas. Dans le terminal j'ai déjà désintallé et 
réinstallé Pulse Audio. Il est capable de me sortir le nom de ma carte 
graphique quand je l'interroge par sudo lspci A9-9420 radeon r5, 5 compute 
cores 2c+3g × 2 mais aucune carte n'est détecté quand je tape aplay -l.
  Normalement le système d'exploitation installe automatiquement des drivers 
compatibles avec ma carte graphique donc je ne sais pas quoi faire. D'après 
apt-cache j'use apt 2.0.2ubuntu0.1 (amd64).
  Oh et j'ai aussi un problème de detection de mise en charge de ma batterie 
d'ordinateur, je ne sais pas si c'est lié. Cependant cela n'arrivait pas avant. 
Un informaticien a déjà regardé mon oridinateur, je n'ai pas de problème de 
disque dur ou de carte mère.

  I am on an ASUS X555BP initially Windows 8 then update for Windows 10. 
Following a modification by myself on the graphics card (update) there was an 
incompatibility so I went on Ubuntu 20.04.1 LTS by usb key . I am in 64 bits 
under gnome 3.36.3. No problem to play a video etc except that the sound does 
not come out. In the terminal I have already uninstalled and reinstalled Pulse 
Audio, Alsa etc. It is able to give me the name of my graphics card when I 
query it through sudo lspci A9-9420 radeon r5, 5 compute cores 2c + 3g × 2 but 
no card is detected when I type aplay -l.
  Normally the operating system automatically installs drivers compatible with 
my graphics card so I don't know what to do. According to apt-cache I am using 
apt 2.0.2ubuntu0.1 (amd64) and I have also struggle with my computer's load 
detection. It accepts to be in charge once in ten which did not happen before. 
My computer was checked by a computer scientist, I have no hard drive or 
motherboard problem.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.4.0-52.57-generic 5.4.65
  Uname: Linux 5.4.0-52-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.10
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Nov  1 13:52:11 2020
  InstallationDate: Installed on 2020-10-13 (18 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  PackageArchitecture: all
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Title: PCI/internal sound card not detected
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/13/2019
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X555BP.326
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X555BP
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrX555BP.326:bd05/13/2019:svnASUSTeKCOMPUTERINC.:pnX555BP:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX555BP:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.family: X
  dmi.product.name: X555BP
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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