apport information ** Attachment added: "Lspci.txt" https://bugs.launchpad.net/bugs/1906600/+attachment/5444018/+files/Lspci.txt
-- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to network-manager in Ubuntu. https://bugs.launchpad.net/bugs/1906600 Title: WiFi disconnects continually (goes "down" in NetworkManager) Status in Ubuntu MATE: Confirmed Status in linux package in Ubuntu: Incomplete Status in network-manager package in Ubuntu: Invalid Bug description: Hello everybody and thank you in advance for your help. After a recent update, my machine rebooted and appeared to be fine, but after a short time the WiFi dropped and the NetworkManager applet shows that the interface is down. I am also getting prompted for a password (which was previously saved) and when I click on connect it will establish the connection for a short time, but then goes down again. In some cases this is immediate in others, I will be online for up to approximately 15 minutes before it goes down again. I have tried restarting NetworkManager, but I get the same results (short time up, then down). I tried to review log data, but I am not a linux expert and so I'm not sure that I am looking at the right log, nor do I know exactly what to look for. Here are some lines from around the time of the disconnect and the restarting of NetworkManager: ' Dec 01 21:13:24 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875204.3541] dhcp4 (wlo1): state changed unknown -> bound Dec 01 21:13:24 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875204.3698] device (wlo1): state change: ip-config -> ip-check (reason 'none', sys-iface-state: 'managed') Dec 01 21:13:24 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875204.3772] device (wlo1): state change: ip-check -> secondaries (reason 'none', sys-iface-state: 'managed') Dec 01 21:13:24 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875204.3856] device (wlo1): state change: secondaries -> activated (reason 'none', sys-iface-state: 'managed') Dec 01 21:13:24 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875204.3882] manager: NetworkManager state is now CONNECTED_SITE Dec 01 21:13:24 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875204.3945] device (wlo1): Activation: successful, device activated. Dec 01 21:13:24 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875204.3969] manager: NetworkManager state is now CONNECTED_GLOBAL Dec 01 21:15:48 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875348.8909] device (wlo1): supplicant interface state: completed -> authenticating Dec 01 21:15:48 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875348.8910] device (p2p-dev-wlo1): supplicant management interface state: completed -> authenticating Dec 01 21:15:48 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875348.9011] device (wlo1): supplicant interface state: authenticating -> associating Dec 01 21:15:48 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875348.9012] device (p2p-dev-wlo1): supplicant management interface state: authenticating -> associating Dec 01 21:15:48 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875348.9222] device (wlo1): supplicant interface state: associating -> 4-way handshake Dec 01 21:15:48 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875348.9222] device (p2p-dev-wlo1): supplicant management interface state: associating -> 4-way handshake Dec 01 21:15:48 bryan-HP-Notebook NetworkManager[22616]: <warn> [1606875348.9223] sup-iface[0x562ab0adb110,wlo1]: connection disconnected (reason -1) Dec 01 21:15:48 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875348.9297] device (wlo1): supplicant interface state: 4-way handshake -> disconnected Dec 01 21:15:48 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875348.9318] device (wlo1): Activation: (wifi) disconnected during association, asking for new key Dec 01 21:15:48 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875348.9321] device (wlo1): state change: activated -> need-auth (reason 'supplicant-disconnect', sys-iface-state: 'managed') Dec 01 21:15:48 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875348.9526] dhcp4 (wlo1): canceled DHCP transaction Dec 01 21:15:48 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875348.9527] dhcp4 (wlo1): state changed bound -> done Dec 01 21:15:48 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875348.9544] manager: NetworkManager state is now CONNECTING Dec 01 21:15:48 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875348.9603] device (p2p-dev-wlo1): supplicant management interface state: 4-way handshake -> disconnected Dec 01 21:15:49 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875349.4819] device (wlo1): supplicant interface state: disconnected -> scanning Dec 01 21:15:49 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875349.4820] device (p2p-dev-wlo1): supplicant management interface state: disconnected -> scanning Dec 01 21:15:49 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875349.6408] device (wlo1): supplicant interface state: scanning -> inactive Dec 01 21:15:49 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875349.6409] device (p2p-dev-wlo1): supplicant management interface state: scanning -> inactive Dec 01 21:16:42 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875402.0156] device (wlo1): supplicant interface state: inactive -> scanning Dec 01 21:16:42 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875402.0157] device (p2p-dev-wlo1): supplicant management interface state: inactive -> scanning Dec 01 21:16:42 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875402.9557] device (wlo1): supplicant interface state: scanning -> inactive Dec 01 21:16:42 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875402.9558] device (p2p-dev-wlo1): supplicant management interface state: scanning -> inactive Dec 01 21:16:42 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875402.9980] device (wlo1): supplicant interface state: inactive -> scanning Dec 01 21:16:42 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875402.9981] device (p2p-dev-wlo1): supplicant management interface state: inactive -> scanning Dec 01 21:16:43 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875403.9472] device (wlo1): supplicant interface state: scanning -> inactive Dec 01 21:16:43 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875403.9473] device (p2p-dev-wlo1): supplicant management interface state: scanning -> inactive Dec 01 21:16:45 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875405.4449] device (wlo1): supplicant interface state: inactive -> scanning Dec 01 21:16:45 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875405.4450] device (p2p-dev-wlo1): supplicant management interface state: inactive -> scanning Dec 01 21:16:46 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875406.4023] device (wlo1): supplicant interface state: scanning -> inactive Dec 01 21:16:46 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875406.4028] device (p2p-dev-wlo1): supplicant management interface state: scanning -> inactive Dec 01 21:16:47 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875407.4040] device (wlo1): supplicant interface state: inactive -> scanning Dec 01 21:16:47 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875407.4041] device (p2p-dev-wlo1): supplicant management interface state: inactive -> scanning Dec 01 21:16:48 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875408.3604] device (wlo1): supplicant interface state: scanning -> inactive Dec 01 21:16:48 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875408.3611] device (p2p-dev-wlo1): supplicant management interface state: scanning -> inactive Dec 01 21:16:48 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875408.9993] device (wlo1): supplicant interface state: inactive -> scanning Dec 01 21:16:48 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875408.9994] device (p2p-dev-wlo1): supplicant management interface state: inactive -> scanning Dec 01 21:16:50 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875410.3518] device (wlo1): supplicant interface state: scanning -> inactive Dec 01 21:16:50 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875410.3519] device (p2p-dev-wlo1): supplicant management interface state: scanning -> inactive Dec 01 21:16:50 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875410.4086] device (wlo1): supplicant interface state: inactive -> scanning Dec 01 21:16:50 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875410.4087] device (p2p-dev-wlo1): supplicant management interface state: inactive -> scanning Dec 01 21:16:51 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875411.3514] device (wlo1): supplicant interface state: scanning -> inactive Dec 01 21:16:51 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875411.3515] device (p2p-dev-wlo1): supplicant management interface state: scanning -> inactive Dec 01 21:16:52 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875412.4453] device (wlo1): supplicant interface state: inactive -> scanning Dec 01 21:16:52 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875412.4454] device (p2p-dev-wlo1): supplicant management interface state: inactive -> scanning Dec 01 21:16:53 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875413.4255] device (wlo1): supplicant interface state: scanning -> inactive Dec 01 21:16:53 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875413.4255] device (p2p-dev-wlo1): supplicant management interface state: scanning -> inactive My Wireless NIC is (I think): bryan@bryan-HP-Notebook:~$ lspci | grep -i wireless 02:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8188EE Wireless Network Adapter (rev 01) Are there any other logs that I may provide that would be useful to the community for this issue? Are there other items I should look at besides NetworkManager as a cause? Any help is certainly appreciated. ps. The wired network still functions flawlessly so I am not sure that this has anything to do with NetworkManager at all. Cheers! --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.13 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: bryan 3380 F.... pulseaudio /dev/snd/controlC0: bryan 3380 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: MATE DistroRelease: Ubuntu 20.04 IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2019-07-31 (491 days ago) InstallationMedia: Ubuntu-MATE 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) IpRoute: default via 192.168.10.1 dev enp3s0 proto dhcp metric 100 default via 192.168.10.1 dev wlo1 proto dhcp metric 600 169.254.0.0/16 dev enp3s0 scope link metric 1000 192.168.10.0/24 dev enp3s0 proto kernel scope link src 192.168.10.88 metric 100 192.168.10.0/24 dev wlo1 proto kernel scope link src 192.168.10.180 metric 600 MachineType: HP HP Notebook Package: network-manager 1.22.10-1ubuntu2.2 PackageArchitecture: amd64 ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-56-generic root=UUID=553742e0-94bb-402b-866b-634620d8ed27 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-56.62-generic 5.4.73 RelatedPackageVersions: linux-restricted-modules-5.4.0-56-generic N/A linux-backports-modules-5.4.0-56-generic N/A linux-firmware 1.187.4 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no Tags: focal Uname: Linux 5.4.0-56-generic x86_64 UpgradeStatus: Upgraded to focal on 2020-06-01 (186 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/28/2016 dmi.bios.vendor: Insyde dmi.bios.version: F.22 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 82F6 dmi.board.vendor: HP dmi.board.version: 40.39 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.22:bd12/28/2016:svnHP:pnHPNotebook:pvrType1ProductConfigId:rvnHP:rn82F6:rvr40.39:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV G=N L=CON B=HP dmi.product.name: HP Notebook dmi.product.sku: X7T78UA#ABA dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP nmcli-nm: RUNNING VERSION STATE STARTUP CONNECTIVITY NETWORKING WIFI-HW WIFI WWAN-HW WWAN running 1.22.10 connected started full enabled enabled enabled enabled enabled --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.13 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: bryan 3380 F.... pulseaudio /dev/snd/controlC0: bryan 3380 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: MATE DistroRelease: Ubuntu 20.04 IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2019-07-31 (491 days ago) InstallationMedia: Ubuntu-MATE 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) IpRoute: default via 192.168.10.1 dev enp3s0 proto dhcp metric 100 default via 192.168.10.1 dev wlo1 proto dhcp metric 600 169.254.0.0/16 dev enp3s0 scope link metric 1000 192.168.10.0/24 dev enp3s0 proto kernel scope link src 192.168.10.88 metric 100 192.168.10.0/24 dev wlo1 proto kernel scope link src 192.168.10.180 metric 600 MachineType: HP HP Notebook Package: network-manager 1.22.10-1ubuntu2.2 PackageArchitecture: amd64 ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-56-generic root=UUID=553742e0-94bb-402b-866b-634620d8ed27 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-56.62-generic 5.4.73 RelatedPackageVersions: linux-restricted-modules-5.4.0-56-generic N/A linux-backports-modules-5.4.0-56-generic N/A linux-firmware 1.187.4 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no Tags: focal Uname: Linux 5.4.0-56-generic x86_64 UpgradeStatus: Upgraded to focal on 2020-06-01 (186 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/28/2016 dmi.bios.vendor: Insyde dmi.bios.version: F.22 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 82F6 dmi.board.vendor: HP dmi.board.version: 40.39 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.22:bd12/28/2016:svnHP:pnHPNotebook:pvrType1ProductConfigId:rvnHP:rn82F6:rvr40.39:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV G=N L=CON B=HP dmi.product.name: HP Notebook dmi.product.sku: X7T78UA#ABA dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP nmcli-nm: RUNNING VERSION STATE STARTUP CONNECTIVITY NETWORKING WIFI-HW WIFI WWAN-HW WWAN running 1.22.10 connected started full enabled enabled enabled enabled enabled --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: bryan 3403 F.... pulseaudio /dev/snd/controlC0: bryan 3403 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: MATE DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2019-07-31 (503 days ago) InstallationMedia: Ubuntu-MATE 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) MachineType: HP HP Notebook Package: linux (not installed) ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-58-generic root=UUID=553742e0-94bb-402b-866b-634620d8ed27 ro quiet splash ProcVersionSignature: Ubuntu 5.4.0-58.64-generic 5.4.73 RelatedPackageVersions: linux-restricted-modules-5.4.0-58-generic N/A linux-backports-modules-5.4.0-58-generic N/A linux-firmware 1.187.6 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no Tags: focal Uname: Linux 5.4.0-58-generic x86_64 UpgradeStatus: Upgraded to focal on 2020-06-01 (197 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/28/2016 dmi.bios.vendor: Insyde dmi.bios.version: F.22 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 82F6 dmi.board.vendor: HP dmi.board.version: 40.39 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.22:bd12/28/2016:svnHP:pnHPNotebook:pvrType1ProductConfigId:rvnHP:rn82F6:rvr40.39:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV G=N L=CON B=HP dmi.product.name: HP Notebook dmi.product.sku: X7T78UA#ABA dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu-mate/+bug/1906600/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
