(add missing screenshot)
Now I don't think this CUPS-BRF-Printer is related as it is shown even if my
printer is turned off.
** Package changed: ubuntu => cups (Ubuntu)
** Also affects: gnome-control-center (Ubuntu)
Importance: Undecided
Status: New
** Attachment added: "Screenshot from 2020-12-16 12-11-41.png"
https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1908334/+attachment/5444176/+files/Screenshot%20from%202020-12-16%2012-11-41.png
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https://bugs.launchpad.net/bugs/1908334
Title:
Printer managed wrongly in Settings -> Printers
Status in cups package in Ubuntu:
New
Status in gnome-control-center package in Ubuntu:
New
Bug description:
Settings -> Printers automatically adds "EPSON_L3160_Series" device
but it is unusable. I cannot remove it as it keeps getting
automatically added. It is also completely unusable and its "Printing
Options" shows blank. "Printing Details" shows Address: null, Driver:
"EPSON EPSON L3160 Series".
When I search for printers it gets detected again, now as Name:
"L3160", Address: "localhost" Driver: "EPSON L3160 Series,
driverless". I guess these automatically detected drivers are fine
because it is printing (although it also has some issues).
Before adding this second one the first one is shown in the list of
printing applications, but keeps saying "Retrieving information"
status. After the second one is added, the first one disappears from
the list in the applications, although it is still present in the
Settings->Printers.
1. Don't know if this printer gets automatically re-added, or it just
disappeares from the Settings UI when it is not actually deleted.
Because CUPS web ui, and the applications are not showing the one that
keeps comming back in the Settings->Printers ui
2. If it keeps getting re-added why is it not automatically set up as
when I go Add... and click on it
3. When I wait a bit more in the Add... search, I get 3 printers
(check attachement). The one that comes up immediately (the first one)
is the working one from description above. But the third one also
works. I guess all 3 point to the same physical printer.
Why is this happening and can it be improved?
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.14
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2019-11-16 (395 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
Lpstat: device for EPSON_L3160_Series: implicitclass://EPSON_L3160_Series/
MachineType: HP OMEN by HP Laptop 17-cb0xxx
NonfreeKernelModules: nvidia_modeset nvidia
Package: gnome-control-center
PackageArchitecture: amd64
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/EPSON_L3160_Series.ppd'] failed with exit code 2: grep:
/etc/cups/ppd/EPSON_L3160_Series.ppd: Permission denied
ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-5.4.0-45-generic
root=UUID=685e7294-a202-48c4-b8a9-ec45d45bfd01 ro quiet splash pci=nommconf
vt.handoff=7
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-45-generic
root=UUID=685e7294-a202-48c4-b8a9-ec45d45bfd01 ro quiet splash pci=nommconf
vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-45.49-generic 5.4.55
Tags: focal
Uname: Linux 5.4.0-45-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip docker lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/05/2019
dmi.bios.vendor: AMI
dmi.bios.version: F.16
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 8603
dmi.board.vendor: HP
dmi.board.version: 45.38
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnAMI:bvrF.16:bd09/05/2019:svnHP:pnOMENbyHPLaptop17-cb0xxx:pvr:rvnHP:rn8603:rvr45.38:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP OMEN
dmi.product.name: OMEN by HP Laptop 17-cb0xxx
dmi.product.sku: 7NG00EA#BED
dmi.sys.vendor: HP
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