Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: upower (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1854838
Title:
Power off dialog does not appear in ~0.4% of cases when the power
button is pressed
Status in gdm3 package in Ubuntu:
Confirmed
Status in gnome-shell package in Ubuntu:
Confirmed
Status in upower package in Ubuntu:
Confirmed
Bug description:
18.04 LTS
During soft power cycle test, the option to shut down not available in
Ubuntu. This occurred 4/1000 times during test. Power needed to be
removed from the unit in order to power down.
Test steps -
1) Press power button on unit with power connected
2) Wait for system to boot - verify by observing Ubuntu OS "user select"
screen
3) Select the power button/icon
4) Select "power off" from the available options
Repeat steps 1-4 1000 times.
Expected result -
Each time the user selects the power button/icon they will be presented with
options to power off or restart the unit.
Actual result -
Of 1000 cycles, 4 cycles resulted in the system not presenting the options to
power off or restart the unit.
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