You have been subscribed to a public bug:

Problem:
  Wrong driver gets installed by default called "Epson-Stylus-SX420". 
Symptoms:
  Driver prints images incorrectly though text is ok(b/w) or fails(color mode).
  CMY color displacement by a row or two rows depending on color(colors printed
  sequentially instead of correct position)
Wrong Driver: STP01724.PPD
Wrong Driver Version: 5.3.3

Corrections to get proper printing:

epson-inkjet-printer-escpr/now 1.7.5-1lsb3.2 amd64

  Now install printer and it is reported as "EPSON-Epson-Stylus-SX420W".
Driver: ESCPR.PPD
Driver Version: 1.1


$ lsusb
..
Bus 001 Device 002: ID 04b8:0864 Seiko Epson Corp. ME OFFICE 560W Series
..
$ lsusb -v
Bus 001 Device 002: ID 04b8:0864 Seiko Epson Corp. ME OFFICE 560W Series
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               2.00
  bDeviceClass            0 
  bDeviceSubClass         0 
  bDeviceProtocol         0 
  bMaxPacketSize0        64
  idVendor           0x04b8 Seiko Epson Corp.
  idProduct          0x0864 ME OFFICE 560W Series
  bcdDevice            1.00
  iManufacturer           1 EPSON
  iProduct                2 EPSON Epson Stylus SX420W Series
  iSerial                 3 4D4343503032353032
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength       0x004e
    bNumInterfaces          3
    bConfigurationValue     1
    iConfiguration          4 USB2.0 MFP(Hi-Speed)
    bmAttributes         0xc0
      Self Powered
    MaxPower                2mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           2
      bInterfaceClass       255 Vendor Specific Class
      bInterfaceSubClass    255 Vendor Specific Subclass
      bInterfaceProtocol    255 Vendor Specific Protocol
      iInterface              5 EPSON Scanner
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x01  EP 1 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x82  EP 2 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        1
      bAlternateSetting       0
      bNumEndpoints           2
      bInterfaceClass         7 Printer
      bInterfaceSubClass      1 Printer
      bInterfaceProtocol      2 Bidirectional
      iInterface              6 USB2.0 Printer
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x04  EP 4 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x85  EP 5 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        2
      bAlternateSetting       0
      bNumEndpoints           2
      bInterfaceClass         8 Mass Storage
      bInterfaceSubClass      6 SCSI
      bInterfaceProtocol     80 Bulk-Only
      iInterface              7 USB2.0 Mass Storage
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x07  EP 7 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x88  EP 8 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
Device Qualifier (for other device speed):
  bLength                10
  bDescriptorType         6
  bcdUSB               2.00
  bDeviceClass            0 
  bDeviceSubClass         0 
  bDeviceProtocol         0 
  bMaxPacketSize0        64
  bNumConfigurations      1
can't get debug descriptor: Resource temporarily unavailable
Device Status:     0x0001
  Self Powered

** Affects: cups (Ubuntu)
     Importance: Undecided
         Status: New

-- 
cups wrong default driver on Epson SX420W in ubuntu-mate 20.04
https://bugs.launchpad.net/bugs/1918256
You received this bug notification because you are a member of Ubuntu Touch 
seeded packages, which is subscribed to cups in Ubuntu.

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