Public bug reported:

Hi,

After last patch in Ubuntu 20.04.2 LTS, I have lost my audio.

I have got an Asus monitor with speakers inside the monitor. The sound
come to the monitor from the HDMI cable.

My GPU is an GTX 1080 Ti.

I have got a KVM Switch in which is connected my monitor, Keyboard and
Mouse.

Before the last update of Ubuntu, all worked well.

When I go to settings in Ubuntu, I couldn't watch any audio device check
the image attached.

Regards.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.11.0-22.23~20.04.1-generic 5.11.21
Uname: Linux 5.11.0-22-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.18
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed Jun 23 17:30:22 2021
InstallationDate: Installed on 2021-01-14 (159 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=es_ES.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/04/2020
dmi.bios.release: 5.17
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3001
dmi.board.asset.tag: Default string
dmi.board.name: PRIME X570-PRO
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3001:bd12/04/2020:br5.17:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX570-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug focal third-party-packages

** Attachment added: "Captura de pantalla de 2021-06-23 17-35-37.png"
   
https://bugs.launchpad.net/bugs/1933361/+attachment/5506495/+files/Captura%20de%20pantalla%20de%202021-06-23%2017-35-37.png

** Description changed:

  Hi,
  
  After last patch in Ubuntu 20.04.2 LTS, I have lost my audio.
  
  I have got an Asus monitor with speakers inside the monitor. The sound
  come to the monitor from the HDMI cable.
  
  My GPU is an GTX 1080 Ti.
  
+ I have got a KVM Switch in which is connected my Screen, Keyboard and
+ Mouse.
+ 
+ Before the last update of Ubuntu, all worked well.
+ 
  When I go to settings in Ubuntu, I couldn't watch any audio device check
  the image attached.
- 
  
  Regards.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.11.0-22.23~20.04.1-generic 5.11.21
  Uname: Linux 5.11.0-22-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.18
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Jun 23 17:30:22 2021
  InstallationDate: Installed on 2021-01-14 (159 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  PackageArchitecture: all
  ProcEnviron:
-  PATH=(custom, no user)
-  XDG_RUNTIME_DIR=<set>
-  LANG=es_ES.UTF-8
-  SHELL=/bin/bash
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=<set>
+  LANG=es_ES.UTF-8
+  SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Title: PCI/internal sound card not detected
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/04/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3001
  dmi.board.asset.tag: Default string
  dmi.board.name: PRIME X570-PRO
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3001:bd12/04/2020:br5.17:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX570-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: System Product Name
  dmi.product.sku: SKU
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

** Description changed:

  Hi,
  
  After last patch in Ubuntu 20.04.2 LTS, I have lost my audio.
  
  I have got an Asus monitor with speakers inside the monitor. The sound
  come to the monitor from the HDMI cable.
  
  My GPU is an GTX 1080 Ti.
  
- I have got a KVM Switch in which is connected my Screen, Keyboard and
+ I have got a KVM Switch in which is connected my monitor, Keyboard and
  Mouse.
  
  Before the last update of Ubuntu, all worked well.
  
  When I go to settings in Ubuntu, I couldn't watch any audio device check
  the image attached.
  
  Regards.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.11.0-22.23~20.04.1-generic 5.11.21
  Uname: Linux 5.11.0-22-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.18
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Jun 23 17:30:22 2021
  InstallationDate: Installed on 2021-01-14 (159 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  PackageArchitecture: all
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Title: PCI/internal sound card not detected
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/04/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3001
  dmi.board.asset.tag: Default string
  dmi.board.name: PRIME X570-PRO
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3001:bd12/04/2020:br5.17:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX570-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: System Product Name
  dmi.product.sku: SKU
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1933361

Title:
  Audio Problem, soundcard not detected

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  Hi,

  After last patch in Ubuntu 20.04.2 LTS, I have lost my audio.

  I have got an Asus monitor with speakers inside the monitor. The sound
  come to the monitor from the HDMI cable.

  My GPU is an GTX 1080 Ti.

  I have got a KVM Switch in which is connected my monitor, Keyboard and
  Mouse.

  Before the last update of Ubuntu, all worked well.

  When I go to settings in Ubuntu, I couldn't watch any audio device
  check the image attached.

  Regards.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.11.0-22.23~20.04.1-generic 5.11.21
  Uname: Linux 5.11.0-22-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.18
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Jun 23 17:30:22 2021
  InstallationDate: Installed on 2021-01-14 (159 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  PackageArchitecture: all
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Title: PCI/internal sound card not detected
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/04/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3001
  dmi.board.asset.tag: Default string
  dmi.board.name: PRIME X570-PRO
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3001:bd12/04/2020:br5.17:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX570-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: System Product Name
  dmi.product.sku: SKU
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1933361/+subscriptions

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