Public bug reported:
Description of problem:when using the youtube videos in web browser
after pausing the video the audio is not audible if audio level in the
system is set than less than 30 percent in order to listen to audio the
slider need to be changed to more than 35 percent in the desktop screen
this issue is happening in both Firefox browser and chrome browser also.
the volume in the speakers is already set to maximum level.
Version-Release number of selected component (if applicable):
Description: Ubuntu 21.04
Release: 21.04
How reproducible: all the times this issue is occurring
Steps to Reproduce:
1.open any web browser and open any video website like youtube
2. set the volume in the system to less 30 percent or so then the audio is not
able to listen even with slightest volume
3.in order the hear the audio again the volume need to be adjusted in the sound
bar.
Actual results:after playing the video pause it and again try to play
the video the audio is not audible some times, again i have to adjust
the slider to listen the audio.
Expected results: the audio should be audible slightly even after setting the
audio level set to 30 percent.
Additional Information:
Facing this issue in latest version of Fedora 34 also with the latest updated
kernel 5.13.4-200.fc34.x86_64 and in red hat enterprise linux 8.4 too.
ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 5.11.0-25.27-generic 5.11.22
Uname: Linux 5.11.0-25-generic x86_64
ApportVersion: 2.20.11-0ubuntu65.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: swamych 1002 F.... pulseaudio
/dev/snd/pcmC0D0p: swamych 1002 F...m pulseaudio
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sat Jul 24 17:57:41 2021
InstallationDate: Installed on 2021-07-24 (0 days ago)
InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420)
PackageArchitecture: all
ProcEnviron:
LANGUAGE=en_IN:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_IN
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Front
Symptom_PulseAudioLog:
Symptom_Type: Sound works for a while, then breaks
Title: [Inspiron 5577, Realtek ALC3246, Black Headphone Out, Front] fails after
a while
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/02/2018
dmi.bios.release: 1.1
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.1.3
dmi.board.name: 000000
dmi.board.vendor: Dell Inc.
dmi.board.version: 000
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias:
dmi:bvnDellInc.:bvr1.1.3:bd12/02/2018:br1.1:svnDellInc.:pnInspiron5577:pvr1.1.3:rvnDellInc.:rn000000:rvr000:cvnDellInc.:ct10:cvrNotSpecified:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 5577
dmi.product.sku: 07E1
dmi.product.version: 1.1.3
dmi.sys.vendor: Dell Inc.
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug hirsute wayland-session
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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1937899
Title:
[Inspiron 5577, Realtek ALC3246, Black Headphone Out, Front] fails
after a while
Status in alsa-driver package in Ubuntu:
New
Bug description:
Description of problem:when using the youtube videos in web browser
after pausing the video the audio is not audible if audio level in the
system is set than less than 30 percent in order to listen to audio
the slider need to be changed to more than 35 percent in the desktop
screen this issue is happening in both Firefox browser and chrome
browser also. the volume in the speakers is already set to maximum
level.
Version-Release number of selected component (if applicable):
Description: Ubuntu 21.04
Release: 21.04
How reproducible: all the times this issue is occurring
Steps to Reproduce:
1.open any web browser and open any video website like youtube
2. set the volume in the system to less 30 percent or so then the audio is
not able to listen even with slightest volume
3.in order the hear the audio again the volume need to be adjusted in the
sound bar.
Actual results:after playing the video pause it and again try to play
the video the audio is not audible some times, again i have to adjust
the slider to listen the audio.
Expected results: the audio should be audible slightly even after setting the
audio level set to 30 percent.
Additional Information:
Facing this issue in latest version of Fedora 34 also with the latest updated
kernel 5.13.4-200.fc34.x86_64 and in red hat enterprise linux 8.4 too.
ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 5.11.0-25.27-generic 5.11.22
Uname: Linux 5.11.0-25-generic x86_64
ApportVersion: 2.20.11-0ubuntu65.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: swamych 1002 F.... pulseaudio
/dev/snd/pcmC0D0p: swamych 1002 F...m pulseaudio
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sat Jul 24 17:57:41 2021
InstallationDate: Installed on 2021-07-24 (0 days ago)
InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420)
PackageArchitecture: all
ProcEnviron:
LANGUAGE=en_IN:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_IN
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Front
Symptom_PulseAudioLog:
Symptom_Type: Sound works for a while, then breaks
Title: [Inspiron 5577, Realtek ALC3246, Black Headphone Out, Front] fails
after a while
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/02/2018
dmi.bios.release: 1.1
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.1.3
dmi.board.name: 000000
dmi.board.vendor: Dell Inc.
dmi.board.version: 000
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias:
dmi:bvnDellInc.:bvr1.1.3:bd12/02/2018:br1.1:svnDellInc.:pnInspiron5577:pvr1.1.3:rvnDellInc.:rn000000:rvr000:cvnDellInc.:ct10:cvrNotSpecified:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 5577
dmi.product.sku: 07E1
dmi.product.version: 1.1.3
dmi.sys.vendor: Dell Inc.
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