Thank you for taking the time to report this bug and helping to make
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help us find the cause of the crash please follow these steps:
1. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.
2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where
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Do you find any links to recent problems on that page? If so then please
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3. If step 2 also failed then apply the workaround from bug 994921,
reboot, reproduce the crash, and retry step 1.
Please take care to avoid attaching .crash files to bugs as we are
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** Package changed: xorg (Ubuntu) => ubuntu
** Changed in: ubuntu
Status: New => Incomplete
** Summary changed:
- Xorg freeze
+ Screen freeze
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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1943417
Title:
Screen freeze
Status in Ubuntu:
Incomplete
Bug description:
ubuntu freezes frequently. can't even able to shutdown the system so i
have to press the power button
ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: xorg 1:7.7+22ubuntu1
ProcVersionSignature: Ubuntu 5.11.0-34.36-generic 5.11.22
Uname: Linux 5.11.0-34-generic x86_64
ApportVersion: 2.20.11-0ubuntu65.1
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Mon Sep 13 11:36:03 2021
DistUpgraded: Fresh install
DistroCodename: hirsute
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GpuHangFrequency: Continuously
GpuHangReproducibility: I don't know
GpuHangStarted: Within the last week or two
GraphicsCard:
Intel Corporation CometLake-U GT2 [UHD Graphics] [8086:9b41] (rev 02)
(prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company UHD Graphics [103c:85f1]
InstallationDate: Installed on 2021-08-24 (19 days ago)
InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 30c9:0035 Luxvisions Innotech Limited HP TrueVision
HD Camera
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Lsusb-t:
/: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/6p, 10000M
/: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/12p, 480M
|__ Port 5: Dev 2, If 0, Class=Video, Driver=uvcvideo, 480M
|__ Port 5: Dev 2, If 1, Class=Video, Driver=uvcvideo, 480M
|__ Port 5: Dev 2, If 2, Class=Application Specific Interface, Driver=,
480M
MachineType: HP HP Laptop 15s-du1xxx
ProcEnviron:
LANGUAGE=en_IN:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_IN
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-34-generic
root=UUID=b978107e-eaec-49de-9940-8be83bba3111 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/31/2021
dmi.bios.release: 15.43
dmi.bios.vendor: Insyde
dmi.bios.version: F.43
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 85F1
dmi.board.vendor: HP
dmi.board.version: 37.28
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 37.28
dmi.modalias:
dmi:bvnInsyde:bvrF.43:bd03/31/2021:br15.43:efr37.28:svnHP:pnHPLaptop15s-du1xxx:pvrType1ProductConfigId:sku25U57PA#ACJ:rvnHP:rn85F1:rvr37.28:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Notebook
dmi.product.name: HP Laptop 15s-du1xxx
dmi.product.sku: 25U57PA#ACJ
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.105-3~21.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 21.0.3-0ubuntu0.3
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.11-1ubuntu1.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20200714-1ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-1
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