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help us find the cause of the crash please follow these steps:
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ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.
2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where
ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
Do you find any links to recent problems on that page? If so then please
send the links to us.
3. If step 2 also failed then apply the workaround from bug 994921,
reboot, reproduce the crash, and retry step 1.
Please take care to avoid attaching .crash files to bugs as we are
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** Summary changed:
- Xorg freeze
+ System freeze
** Package changed: xorg (Ubuntu) => ubuntu
** Changed in: ubuntu
Status: New => Incomplete
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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1947408
Title:
System freeze
Status in Ubuntu:
Incomplete
Bug description:
My system completely freezes requiring a hard reset if I do the following:
1. Launch Runelite (Installed using "snap install runelite")
2. Right click on the Runelite icon on the sidebar
3. System freezes
ProblemType: Bug
DistroRelease: Ubuntu 21.10
Package: xorg 1:7.7+22ubuntu2
ProcVersionSignature: Ubuntu 5.13.0-19.19-generic 5.13.14
Uname: Linux 5.13.0-19-generic x86_64
ApportVersion: 2.20.11-0ubuntu70
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Fri Oct 15 13:43:37 2021
DistUpgraded: 2021-10-14 15:16:12,934 DEBUG Running PostInstallScript:
'/usr/lib/ubuntu-advantage/upgrade_lts_contract.py'
DistroCodename: impish
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GpuHangFrequency: Several times a week
GpuHangReproducibility: Yes, I can easily reproduce it
GpuHangStarted: Immediately after installing this version of Ubuntu
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere [Radeon RX
470/480/570/570X/580/580X/590] [1002:67df] (rev e7) (prog-if 00 [VGA
controller])
Subsystem: ASUSTeK Computer Inc. Ellesmere [Radeon RX
470/480/570/570X/580/580X/590] [1043:0521]
InstallationDate: Installed on 2021-07-08 (99 days ago)
InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420)
MachineType: MSI MS-7850
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-19-generic
root=UUID=dd4950a5-dc48-42ca-a4ff-e804e6199425 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: Upgraded to impish on 2021-10-14 (0 days ago)
dmi.bios.date: 07/21/2014
dmi.bios.release: 4.6
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V1.8
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z87-G41 PC Mate(MS-7850)
dmi.board.vendor: MSI
dmi.board.version: 1.0
dmi.chassis.asset.tag: To be filled by O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrV1.8:bd07/21/2014:br4.6:svnMSI:pnMS-7850:pvr1.0:skuTobefilledbyO.E.M.:rvnMSI:rnZ87-G41PCMate(MS-7850):rvr1.0:cvnMSI:ct3:cvr1.0:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: MS-7850
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: 1.0
dmi.sys.vendor: MSI
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.107-8ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 21.2.2-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2build1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20200714-1ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.17-1build1
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