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Ubuntu 16.04 (xenial) reached end-of-life on April 29, 2021. Due to the time that has elapsed since your initial bug report I'm changing the status to 'Incomplete'. If this issue is still present in a currently supported release of Ubuntu then please add a comment here telling us which new version it is in and change the bug status to 'New'. See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases ** Package changed: xorg (Ubuntu) => ubuntu ** Changed in: ubuntu Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1695635 Title: i cannot update os software Status in Ubuntu: Incomplete Bug description: I a, simply trying to do routine Ubunto software update and it is freezing up. I ran diagnostic and it is telling me i have bugs:( ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-78.99-generic 4.4.62 Uname: Linux 4.4.0-78-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2.5 Architecture: amd64 BootLog: [[0;32m OK [0m] Started LSB: Speech Dispatcher. [[0;32m OK [0m] Started LSB: Set the CPU Frequency Scaling governor to "ondemand". CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true Date: Sat Jun 3 11:32:36 2017 DistUpgraded: Fresh install DistroCodename: xenial DistroVariant: ubuntu ExtraDebuggingInterest: No GraphicsCard: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0126] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell 2nd Generation Core Processor Family Integrated Graphics Controller [1028:051b] InstallationDate: Installed on 2016-05-25 (374 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) MachineType: Dell Inc. Dell System Inspiron N411Z ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-78-generic root=UUID=9f5bbb3b-c644-4883-b7c4-ffbfef5aa9be ro quiet splash SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/09/2012 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 0NFVTW dmi.board.vendor: Dell Inc. dmi.board.version: FAB1 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA03:bd01/09/2012:svnDellInc.:pnDellSystemInspironN411Z:pvr:rvnDellInc.:rn0NFVTW:rvrFAB1:cvnDellInc.:ct8:cvr0.1: dmi.product.name: Dell System Inspiron N411Z dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.70-1~ubuntu16.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 12.0.6-0ubuntu0.16.04.1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 12.0.6-0ubuntu0.16.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Sat Jun 3 11:02:01 2017 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id 12348 vendor AUO xserver.version: 2:1.18.4-0ubuntu0.2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1695635/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp