Public bug reported:
I have a dell inspiron 15 3000 with audio problems, bluetooth is working
fine, hdmi speaker is working fine but internal speaker sounds bad. The
sound kind of crackles.
Information
Description: Ubuntu 20.04.3 LTS
Release: 20.04
pulseaudio:
Installed: 1:13.99.1-1ubuntu3.13
Candidate: 1:13.99.1-1ubuntu3.13
Version table:
*** 1:13.99.1-1ubuntu3.13 500
500 http://archive.ubuntu.com/ubuntu focal-updates/main amd64 Packages
100 /var/lib/dpkg/status
1:13.99.1-1ubuntu3.8 500
500 http://archive.ubuntu.com/ubuntu focal-security/main amd64 Packages
1:13.99.1-1ubuntu3 500
500 http://archive.ubuntu.com/ubuntu focal/main amd64 Packages
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: pulseaudio 1:13.99.1-1ubuntu3.13
ProcVersionSignature: Ubuntu 5.11.0-43.47~20.04.2-generic 5.11.22
Uname: Linux 5.11.0-43-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sat Dec 25 00:30:18 2021
InstallationDate: Installed on 2021-12-09 (15 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
SourcePackage: pulseaudio
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Speaker, Internal
Symptom_PulseAudioLog:
dic 24 23:12:16 valaro dbus-daemon[909]: [system] Activating via systemd:
service name='org.freedesktop.RealtimeKit1' unit='rtkit-daemon.service'
requested by ':1.29' (uid=125 pid=2170 comm="/usr/bin/pulseaudio --daemonize=no
--log-target=jo" label="unconfined")
dic 24 23:13:22 valaro pulseaudio[2170]: After module unload, module
'module-null-sink' was still loaded!
dic 24 23:13:22 valaro systemd[2152]: pulseaudio.service: Succeeded.
dic 24 23:13:32 valaro systemd[2152]: pulseaudio.socket: Succeeded.
Symptom_PulsePlaybackTest: PulseAudio playback test failed
Symptom_Type: Underruns, dropouts, or "crackling" sound
Title: [Inspiron 3501, Cirrus Logic CS8409/CS42L42, Speaker, Internal]
Underruns, dropouts or crackling sound
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/05/2021
dmi.bios.release: 1.7
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.7.1
dmi.board.name: 03TNDR
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.7.1:bd07/05/2021:br1.7:svnDellInc.:pnInspiron3501:pvr:sku0A25:rvnDellInc.:rn03TNDR:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 3501
dmi.product.sku: 0A25
dmi.sys.vendor: Dell Inc.
modified.conffile..etc.pulse.daemon.conf: [modified]
modified.conffile..etc.pulse.default.pa: [modified]
mtime.conffile..etc.pulse.daemon.conf: 2021-12-24T21:32:37.421378
mtime.conffile..etc.pulse.default.pa: 2021-12-24T22:17:32.506068
** Affects: pulseaudio (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
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https://bugs.launchpad.net/bugs/1955733
Title:
[Inspiron 3501, Cirrus Logic CS8409/CS42L42, Speaker, Internal]
Underruns, dropouts or crackling sound
Status in pulseaudio package in Ubuntu:
New
Bug description:
I have a dell inspiron 15 3000 with audio problems, bluetooth is
working fine, hdmi speaker is working fine but internal speaker sounds
bad. The sound kind of crackles.
Information
Description: Ubuntu 20.04.3 LTS
Release: 20.04
pulseaudio:
Installed: 1:13.99.1-1ubuntu3.13
Candidate: 1:13.99.1-1ubuntu3.13
Version table:
*** 1:13.99.1-1ubuntu3.13 500
500 http://archive.ubuntu.com/ubuntu focal-updates/main amd64 Packages
100 /var/lib/dpkg/status
1:13.99.1-1ubuntu3.8 500
500 http://archive.ubuntu.com/ubuntu focal-security/main amd64
Packages
1:13.99.1-1ubuntu3 500
500 http://archive.ubuntu.com/ubuntu focal/main amd64 Packages
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: pulseaudio 1:13.99.1-1ubuntu3.13
ProcVersionSignature: Ubuntu 5.11.0-43.47~20.04.2-generic 5.11.22
Uname: Linux 5.11.0-43-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sat Dec 25 00:30:18 2021
InstallationDate: Installed on 2021-12-09 (15 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
SourcePackage: pulseaudio
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Speaker, Internal
Symptom_PulseAudioLog:
dic 24 23:12:16 valaro dbus-daemon[909]: [system] Activating via systemd:
service name='org.freedesktop.RealtimeKit1' unit='rtkit-daemon.service'
requested by ':1.29' (uid=125 pid=2170 comm="/usr/bin/pulseaudio --daemonize=no
--log-target=jo" label="unconfined")
dic 24 23:13:22 valaro pulseaudio[2170]: After module unload, module
'module-null-sink' was still loaded!
dic 24 23:13:22 valaro systemd[2152]: pulseaudio.service: Succeeded.
dic 24 23:13:32 valaro systemd[2152]: pulseaudio.socket: Succeeded.
Symptom_PulsePlaybackTest: PulseAudio playback test failed
Symptom_Type: Underruns, dropouts, or "crackling" sound
Title: [Inspiron 3501, Cirrus Logic CS8409/CS42L42, Speaker, Internal]
Underruns, dropouts or crackling sound
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/05/2021
dmi.bios.release: 1.7
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.7.1
dmi.board.name: 03TNDR
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.7.1:bd07/05/2021:br1.7:svnDellInc.:pnInspiron3501:pvr:sku0A25:rvnDellInc.:rn03TNDR:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 3501
dmi.product.sku: 0A25
dmi.sys.vendor: Dell Inc.
modified.conffile..etc.pulse.daemon.conf: [modified]
modified.conffile..etc.pulse.default.pa: [modified]
mtime.conffile..etc.pulse.daemon.conf: 2021-12-24T21:32:37.421378
mtime.conffile..etc.pulse.default.pa: 2021-12-24T22:17:32.506068
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https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1955733/+subscriptions
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