Public bug reported:
I am running dual boot with UEFI
Windows 10
I can get sound to work with Bluetooth and a USB Corsair H1500 USB
headset.
I do not have any audio with the onboard sound or headset output.
I have done a fresh install on a new SSD and still have no sound. If I
disable the UEFI and re-install Ubuntu the onboard sound works. However,
with UEFI disable I cannot get Windows to work.
I ran ubuntu-bug audio and it brought me to this form. If you need more
information please let me know
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 5.13.0-19.19-generic 5.13.14
Uname: Linux 5.13.0-19-generic x86_64
ApportVersion: 2.20.11-0ubuntu74
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Sun Jan 2 17:01:45 2022
InstallationDate: Installed on 2021-11-08 (55 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic failed
Symptom_Card: Built-in Audio - HD-Audio Generic
Symptom_Type: No sound at all
Title: [HDA-Intel - HD-Audio Generic, playback] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/19/2013
dmi.bios.release: 1.10
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: 1.10
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: VG10AD
dmi.board.vendor: AMD
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis Manufacturer
dmi.chassis.version: OEM Chassis Version
dmi.ec.firmware.release: 1.0
dmi.modalias:
dmi:bvnInsydeCorp.:bvr1.10:bd06/19/2013:br1.10:efr1.0:svnTOSHIBA:pnSatelliteS55D-A:pvrPSKKSU-00S006:skuPSKKSU:rvnAMD:rnVG10AD:rvrBaseBoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
dmi.product.family: Type1Family
dmi.product.name: Satellite S55D-A
dmi.product.sku: PSKKSU
dmi.product.version: PSKKSU-00S006
dmi.sys.vendor: TOSHIBA
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug jammy wayland-session
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1956194
Title:
[HDA-Intel - HD-Audio Generic, playback] No sound at all
Status in alsa-driver package in Ubuntu:
New
Bug description:
I am running dual boot with UEFI
Windows 10
I can get sound to work with Bluetooth and a USB Corsair H1500 USB
headset.
I do not have any audio with the onboard sound or headset output.
I have done a fresh install on a new SSD and still have no sound. If I
disable the UEFI and re-install Ubuntu the onboard sound works.
However, with UEFI disable I cannot get Windows to work.
I ran ubuntu-bug audio and it brought me to this form. If you need
more information please let me know
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 5.13.0-19.19-generic 5.13.14
Uname: Linux 5.13.0-19-generic x86_64
ApportVersion: 2.20.11-0ubuntu74
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Sun Jan 2 17:01:45 2022
InstallationDate: Installed on 2021-11-08 (55 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic failed
Symptom_Card: Built-in Audio - HD-Audio Generic
Symptom_Type: No sound at all
Title: [HDA-Intel - HD-Audio Generic, playback] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/19/2013
dmi.bios.release: 1.10
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: 1.10
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: VG10AD
dmi.board.vendor: AMD
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis Manufacturer
dmi.chassis.version: OEM Chassis Version
dmi.ec.firmware.release: 1.0
dmi.modalias:
dmi:bvnInsydeCorp.:bvr1.10:bd06/19/2013:br1.10:efr1.0:svnTOSHIBA:pnSatelliteS55D-A:pvrPSKKSU-00S006:skuPSKKSU:rvnAMD:rnVG10AD:rvrBaseBoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
dmi.product.family: Type1Family
dmi.product.name: Satellite S55D-A
dmi.product.sku: PSKKSU
dmi.product.version: PSKKSU-00S006
dmi.sys.vendor: TOSHIBA
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