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Then tell us the ID of the newly-created bug.
2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where
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3. If step 2 also failed then apply the workaround from bug 994921,
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** Summary changed:
- Xorg freeze
+ System freeze
** Package changed: xorg (Ubuntu) => ubuntu
** Changed in: ubuntu
Status: New => Incomplete
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Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1955903
Title:
System freeze
Status in Ubuntu:
Incomplete
Bug description:
Every so often, whether I close the lid of the laptop or not, the
screen will go blank and neither pressing a key nor moving the mouse
will show anything. The only thing I can do to recover is hold the
power button down for 10 seconds to restart.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-91.102-generic 5.4.151
Uname: Linux 5.4.0-91-generic x86_64
.tmp.unity_support_test.0:
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
CasperMD5CheckResult: skip
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Tue Dec 28 08:25:44 2021
DistUpgraded: 2020-05-08 07:44:41,528 ERROR got error from PostInstallScript
./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process
“./xorg_fix_proprietary.py” (No such file or directory) (8))
DistributionChannelDescriptor:
# This is a distribution channel descriptor
# For more information see
http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-xenial-amd64-20160624-2
DistroCodename: focal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GpuHangFrequency: Once a week
GpuHangReproducibility: Seems to happen randomly
GpuHangStarted: Immediately after installing this version of Ubuntu
GraphicsCard:
Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00 [VGA
controller])
Subsystem: Dell UHD Graphics 620 [1028:07e6]
InstallationDate: Installed on 2018-03-12 (1387 days ago)
InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary
20160624-10:47
MachineType: Dell Inc. XPS 13 9370
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-91-generic
root=UUID=d9d0f137-4a05-4e95-aac6-c6835b632839 ro locale=en_US alx.enable_wol=1
mem_sleep_default=deep alx.enable_wol=1 mem_sleep_default=deep alx.enable_wol=1
mem_sleep_default=deep quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: Upgraded to focal on 2020-05-08 (599 days ago)
dmi.bios.date: 10/07/2021
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.17.0
dmi.board.name: 0F6P3V
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.17.0:bd10/07/2021:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0F6P3V:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 13 9370
dmi.product.sku: 07E6
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.14.1+20.04.20200211-0ubuntu1
version.libdrm2: libdrm2 2.4.105-3~20.04.2
version.libgl1-mesa-dri: libgl1-mesa-dri 21.0.3-0ubuntu0.3~20.04.5
version.libgl1-mesa-glx: libgl1-mesa-glx 21.0.3-0ubuntu0.3~20.04.5
version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1~20.04.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.6-1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
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