You have been subscribed to a public bug: This is a weird bug and difficult to debug. However: I have Ubuntu 21.04 fully updated as of 2021-09-23. Printing something that has been captured by gnome-screenshot will print fine with my HP Color Laserjet Pro M477fdw printer. However, it will leave the printer in a state where any subsequent print will fail, regardless of document or machine. Even printing from a Macbook Air will fail. The printer reports any subsequent file to be printed as corrupt and nothing comes out. The only way to recover from this state is to power-cycle the printer. This ONLY happen with screenshots. It happens BOTH when the screenshot has been pasted into Libre Office, and when the screenshot has been saved to a .png and printed from Image Viewer. This issue does however NOT happen on my CANON Pro 100 inkjet printer. So blame the printer, yes, but I have not been able to repeat it without gnome-screenshot. It's the common factor. Before Ubuntu 21.04 the default screen capture program was different, or at least it looked different, but previously I had no problem. I have been running Ubuntu with this printer for many years. Summary: I can only print screenshots once. I expect to be able to print two screen shots in sequence without requiring to power cycle the printer in between. I can upload an example file (that only print once) if required.
** Affects: cups (Ubuntu) Importance: Undecided Status: New -- Screen shot leaves HP printer in non-working state https://bugs.launchpad.net/bugs/1944727 You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp