Public bug reported:
I got no audio, despite restart the service with suggested command lines
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.13.0-10027.29~20.04.1tux1-tuxedo 5.13.19
Uname: Linux 5.13.0-10027-tuxedo x86_64
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: alaeddine 8183 F.... pulseaudio
/dev/snd/controlC0: alaeddine 8183 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed Feb 23 19:10:53 2022
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic_1 failed
Symptom_Card: Family 17h (Models 10h-1fh) HD Audio Controller - HD-Audio Generic
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: alaeddine 8183 F.... pulseaudio
/dev/snd/controlC0: alaeddine 8183 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [TUXEDO Aura 15 Gen1, Realtek ALC293, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/18/2021
dmi.bios.release: 7.8
dmi.bios.vendor: INSYDE Corp.
dmi.bios.version: 1.07.08TTR3
dmi.board.asset.tag: Tag 12345
dmi.board.name: NL5xRU
dmi.board.vendor: NB01
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: TUXEDO
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnINSYDECorp.:bvr1.07.08TTR3:bd03/18/2021:br7.8:svnTUXEDO:pnTUXEDOAura15Gen1:pvrNotApplicable:rvnNB01:rnNL5xRU:rvrNotApplicable:cvnTUXEDO:ct10:cvrN/A:skuAURA1501:
dmi.product.family: Not Applicable
dmi.product.name: TUXEDO Aura 15 Gen1
dmi.product.sku: AURA1501
dmi.product.version: Not Applicable
dmi.sys.vendor: TUXEDO
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1962033
Title:
[TUXEDO Aura 15 Gen1, Realtek ALC293, Speaker, Internal] No sound at
all
Status in alsa-driver package in Ubuntu:
New
Bug description:
I got no audio, despite restart the service with suggested command
lines
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.13.0-10027.29~20.04.1tux1-tuxedo 5.13.19
Uname: Linux 5.13.0-10027-tuxedo x86_64
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: alaeddine 8183 F.... pulseaudio
/dev/snd/controlC0: alaeddine 8183 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed Feb 23 19:10:53 2022
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic_1 failed
Symptom_Card: Family 17h (Models 10h-1fh) HD Audio Controller - HD-Audio
Generic
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: alaeddine 8183 F.... pulseaudio
/dev/snd/controlC0: alaeddine 8183 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [TUXEDO Aura 15 Gen1, Realtek ALC293, Speaker, Internal] No sound at
all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/18/2021
dmi.bios.release: 7.8
dmi.bios.vendor: INSYDE Corp.
dmi.bios.version: 1.07.08TTR3
dmi.board.asset.tag: Tag 12345
dmi.board.name: NL5xRU
dmi.board.vendor: NB01
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: TUXEDO
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnINSYDECorp.:bvr1.07.08TTR3:bd03/18/2021:br7.8:svnTUXEDO:pnTUXEDOAura15Gen1:pvrNotApplicable:rvnNB01:rnNL5xRU:rvrNotApplicable:cvnTUXEDO:ct10:cvrN/A:skuAURA1501:
dmi.product.family: Not Applicable
dmi.product.name: TUXEDO Aura 15 Gen1
dmi.product.sku: AURA1501
dmi.product.version: Not Applicable
dmi.sys.vendor: TUXEDO
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