Public bug reported:
"Windows 11 Pro" and "Ubuntu 22.04.1 LTS" are installed and up to date
on the laptop. There is no hardware problem with the laptop. No sound
from operating system "Ubuntu 22.04.1 LTS". But the sound comes from the
operating system "Windows 11 Pro" without any problems.
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 5.15.0-52.58-generic 5.15.60
Uname: Linux 5.15.0-52-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: muhammed 1859 F.... pulseaudio
/dev/snd/controlC1: muhammed 1859 F.... pulseaudio
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Wed Oct 19 00:24:46 2022
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Dahili Ses - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: muhammed 1859 F.... pulseaudio
/dev/snd/controlC1: muhammed 1859 F.... pulseaudio
Symptom_Jack: Digital Out, HDMI
Symptom_Type: No sound at all
Title: [Huma H5 V3.2, Intel Tigerlake HDMI, Digital Out, HDMI] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/28/2021
dmi.bios.release: 87.218
dmi.bios.vendor: INSYDE Corp.
dmi.bios.version: TN1V7.10_Monster
dmi.board.asset.tag: Board Asset Tag
dmi.board.name: Huma H5 V3.2
dmi.board.vendor: Monster
dmi.board.version: V20
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Monster
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 6.6
dmi.modalias:
dmi:bvnINSYDECorp.:bvrTN1V7.10_Monster:bd12/28/2021:br87.218:efr6.6:svnMONSTER:pnHumaH5V3.2:pvrV10:rvnMonster:rnHumaH5V3.2:rvrV20:cvnMonster:ct10:cvrChassisVersion:skuH5V32TN1156MSCD:
dmi.product.family: HUMA
dmi.product.name: Huma H5 V3.2
dmi.product.sku: H5V32TN1156MSCD
dmi.product.version: V10
dmi.sys.vendor: MONSTER
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug jammy wayland-session
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1993351
Title:
[Huma H5 V3.2, Intel Tigerlake HDMI, Digital Out, HDMI] No sound at
all
Status in alsa-driver package in Ubuntu:
New
Bug description:
"Windows 11 Pro" and "Ubuntu 22.04.1 LTS" are installed and up to date
on the laptop. There is no hardware problem with the laptop. No sound
from operating system "Ubuntu 22.04.1 LTS". But the sound comes from
the operating system "Windows 11 Pro" without any problems.
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 5.15.0-52.58-generic 5.15.60
Uname: Linux 5.15.0-52-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: muhammed 1859 F.... pulseaudio
/dev/snd/controlC1: muhammed 1859 F.... pulseaudio
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Wed Oct 19 00:24:46 2022
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Dahili Ses - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: muhammed 1859 F.... pulseaudio
/dev/snd/controlC1: muhammed 1859 F.... pulseaudio
Symptom_Jack: Digital Out, HDMI
Symptom_Type: No sound at all
Title: [Huma H5 V3.2, Intel Tigerlake HDMI, Digital Out, HDMI] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/28/2021
dmi.bios.release: 87.218
dmi.bios.vendor: INSYDE Corp.
dmi.bios.version: TN1V7.10_Monster
dmi.board.asset.tag: Board Asset Tag
dmi.board.name: Huma H5 V3.2
dmi.board.vendor: Monster
dmi.board.version: V20
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Monster
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 6.6
dmi.modalias:
dmi:bvnINSYDECorp.:bvrTN1V7.10_Monster:bd12/28/2021:br87.218:efr6.6:svnMONSTER:pnHumaH5V3.2:pvrV10:rvnMonster:rnHumaH5V3.2:rvrV20:cvnMonster:ct10:cvrChassisVersion:skuH5V32TN1156MSCD:
dmi.product.family: HUMA
dmi.product.name: Huma H5 V3.2
dmi.product.sku: H5V32TN1156MSCD
dmi.product.version: V10
dmi.sys.vendor: MONSTER
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