** Description changed: + * Impact + + An error is triggered when opening the 'Enable Ubuntu Pro' dialog on a + system not connected to internet + + * Test case + + Start software-properties-gtk on a offline system, go to the Ubuntu Pro + tab, click 'Enable Ubuntu Pro', check that no error report dialog is + displayed + + Verify the error track to ensure there is no report with the new version + https://errors.ubuntu.com/problem/032c1f3f3d9b9b05e5087f7e37a05a3d0d40e699 + + * Regression potential + + The fix is making the magic token request conditional to the + connectivity status, if that was wrong we could end up in a situation + where we should display a pincode but don't. + + ----------- The Ubuntu Error Tracker has been receiving reports about a problem regarding software-properties. This problem was most recently seen with package version 0.99.22.5, the problem page at https://errors.ubuntu.com/problem/032c1f3f3d9b9b05e5087f7e37a05a3d0d40e699 contains more details, including versions of packages affected, stacktrace or traceback, and individual crash reports. If you do not have access to the Ubuntu Error Tracker and are a software developer, you can request it at http://forms.canonical.com/reports/. Traceback (most recent call last): - File "/usr/lib/python3/dist-packages/softwareproperties/gtk/DialogUaAttach.py", line 144, in poll_for_magic_token - response = wait(options) - File "/usr/lib/python3/dist-packages/uaclient/api/u/pro/attach/magic/wait/v1.py", line 57, in wait - return _wait(options, UAConfig()) - File "/usr/lib/python3/dist-packages/uaclient/api/u/pro/attach/magic/wait/v1.py", line 73, in _wait - wait_resp = contract.get_magic_attach_token_info( - File "/usr/lib/python3/dist-packages/uaclient/contract.py", line 202, in get_magic_attach_token_info - response, _ = self.request_url( - File "/usr/lib/python3/dist-packages/uaclient/serviceclient.py", line 72, in request_url - response, headers = util.readurl( - File "/usr/lib/python3/dist-packages/uaclient/util.py", line 324, in readurl - resp = request.urlopen(req, timeout=timeout) - File "/usr/lib/python3.10/urllib/request.py", line 216, in urlopen - return opener.open(url, data, timeout) - File "/usr/lib/python3.10/urllib/request.py", line 519, in open - response = self._open(req, data) - File "/usr/lib/python3.10/urllib/request.py", line 536, in _open - result = self._call_chain(self.handle_open, protocol, protocol + - File "/usr/lib/python3.10/urllib/request.py", line 496, in _call_chain - result = func(*args) - File "/usr/lib/python3.10/urllib/request.py", line 1391, in https_open - return self.do_open(http.client.HTTPSConnection, req, - File "/usr/lib/python3.10/urllib/request.py", line 1352, in do_open - r = h.getresponse() - File "/usr/lib/python3.10/http/client.py", line 1374, in getresponse - response.begin() - File "/usr/lib/python3.10/http/client.py", line 318, in begin - version, status, reason = self._read_status() - File "/usr/lib/python3.10/http/client.py", line 279, in _read_status - line = str(self.fp.readline(_MAXLINE + 1), "iso-8859-1") - File "/usr/lib/python3.10/socket.py", line 705, in readinto - return self._sock.recv_into(b) - File "/usr/lib/python3.10/ssl.py", line 1274, in recv_into - return self.read(nbytes, buffer) - File "/usr/lib/python3.10/ssl.py", line 1130, in read - return self._sslobj.read(len, buffer) + File "/usr/lib/python3/dist-packages/softwareproperties/gtk/DialogUaAttach.py", line 144, in poll_for_magic_token + response = wait(options) + File "/usr/lib/python3/dist-packages/uaclient/api/u/pro/attach/magic/wait/v1.py", line 57, in wait + return _wait(options, UAConfig()) + File "/usr/lib/python3/dist-packages/uaclient/api/u/pro/attach/magic/wait/v1.py", line 73, in _wait + wait_resp = contract.get_magic_attach_token_info( + File "/usr/lib/python3/dist-packages/uaclient/contract.py", line 202, in get_magic_attach_token_info + response, _ = self.request_url( + File "/usr/lib/python3/dist-packages/uaclient/serviceclient.py", line 72, in request_url + response, headers = util.readurl( + File "/usr/lib/python3/dist-packages/uaclient/util.py", line 324, in readurl + resp = request.urlopen(req, timeout=timeout) + File "/usr/lib/python3.10/urllib/request.py", line 216, in urlopen + return opener.open(url, data, timeout) + File "/usr/lib/python3.10/urllib/request.py", line 519, in open + response = self._open(req, data) + File "/usr/lib/python3.10/urllib/request.py", line 536, in _open + result = self._call_chain(self.handle_open, protocol, protocol + + File "/usr/lib/python3.10/urllib/request.py", line 496, in _call_chain + result = func(*args) + File "/usr/lib/python3.10/urllib/request.py", line 1391, in https_open + return self.do_open(http.client.HTTPSConnection, req, + File "/usr/lib/python3.10/urllib/request.py", line 1352, in do_open + r = h.getresponse() + File "/usr/lib/python3.10/http/client.py", line 1374, in getresponse + response.begin() + File "/usr/lib/python3.10/http/client.py", line 318, in begin + version, status, reason = self._read_status() + File "/usr/lib/python3.10/http/client.py", line 279, in _read_status + line = str(self.fp.readline(_MAXLINE + 1), "iso-8859-1") + File "/usr/lib/python3.10/socket.py", line 705, in readinto + return self._sock.recv_into(b) + File "/usr/lib/python3.10/ssl.py", line 1274, in recv_into + return self.read(nbytes, buffer) + File "/usr/lib/python3.10/ssl.py", line 1130, in read + return self._sslobj.read(len, buffer) TimeoutError: The read operation timed out
-- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to software-properties in Ubuntu. https://bugs.launchpad.net/bugs/2003996 Title: /usr/bin/software-properties- gtk:TimeoutError:poll_for_magic_token:wait:_wait:get_magic_attach_token_info:request_url:readurl:urlopen:open:_open:_call_chain:https_open:do_open:getresponse:begin:_read_status:readinto:recv_into:read Status in software-properties package in Ubuntu: Fix Committed Bug description: * Impact An error is triggered when opening the 'Enable Ubuntu Pro' dialog on a system not connected to internet * Test case Start software-properties-gtk on a offline system, go to the Ubuntu Pro tab, click 'Enable Ubuntu Pro', check that no error report dialog is displayed Verify the error track to ensure there is no report with the new version https://errors.ubuntu.com/problem/032c1f3f3d9b9b05e5087f7e37a05a3d0d40e699 * Regression potential The fix is making the magic token request conditional to the connectivity status, if that was wrong we could end up in a situation where we should display a pincode but don't. ----------- The Ubuntu Error Tracker has been receiving reports about a problem regarding software-properties. This problem was most recently seen with package version 0.99.22.5, the problem page at https://errors.ubuntu.com/problem/032c1f3f3d9b9b05e5087f7e37a05a3d0d40e699 contains more details, including versions of packages affected, stacktrace or traceback, and individual crash reports. If you do not have access to the Ubuntu Error Tracker and are a software developer, you can request it at http://forms.canonical.com/reports/. Traceback (most recent call last): File "/usr/lib/python3/dist-packages/softwareproperties/gtk/DialogUaAttach.py", line 144, in poll_for_magic_token response = wait(options) File "/usr/lib/python3/dist-packages/uaclient/api/u/pro/attach/magic/wait/v1.py", line 57, in wait return _wait(options, UAConfig()) File "/usr/lib/python3/dist-packages/uaclient/api/u/pro/attach/magic/wait/v1.py", line 73, in _wait wait_resp = contract.get_magic_attach_token_info( File "/usr/lib/python3/dist-packages/uaclient/contract.py", line 202, in get_magic_attach_token_info response, _ = self.request_url( File "/usr/lib/python3/dist-packages/uaclient/serviceclient.py", line 72, in request_url response, headers = util.readurl( File "/usr/lib/python3/dist-packages/uaclient/util.py", line 324, in readurl resp = request.urlopen(req, timeout=timeout) File "/usr/lib/python3.10/urllib/request.py", line 216, in urlopen return opener.open(url, data, timeout) File "/usr/lib/python3.10/urllib/request.py", line 519, in open response = self._open(req, data) File "/usr/lib/python3.10/urllib/request.py", line 536, in _open result = self._call_chain(self.handle_open, protocol, protocol + File "/usr/lib/python3.10/urllib/request.py", line 496, in _call_chain result = func(*args) File "/usr/lib/python3.10/urllib/request.py", line 1391, in https_open return self.do_open(http.client.HTTPSConnection, req, File "/usr/lib/python3.10/urllib/request.py", line 1352, in do_open r = h.getresponse() File "/usr/lib/python3.10/http/client.py", line 1374, in getresponse response.begin() File "/usr/lib/python3.10/http/client.py", line 318, in begin version, status, reason = self._read_status() File "/usr/lib/python3.10/http/client.py", line 279, in _read_status line = str(self.fp.readline(_MAXLINE + 1), "iso-8859-1") File "/usr/lib/python3.10/socket.py", line 705, in readinto return self._sock.recv_into(b) File "/usr/lib/python3.10/ssl.py", line 1274, in recv_into return self.read(nbytes, buffer) File "/usr/lib/python3.10/ssl.py", line 1130, in read return self._sslobj.read(len, buffer) TimeoutError: The read operation timed out To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/software-properties/+bug/2003996/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp