Thanks for the replies, you're right about it being a different bug. Should have known better. Will post the results of the command for this bug tonight.
Kind regards, Andrew On Mon, 12 Jun 2023, 08:45 Daniel van Vugt, <2023...@bugs.launchpad.net> wrote: > The black screen issue you mention should be discussed elsewhere because > each bug should only cover a single topic. But that's likely to be > caused by the open source 'nouveau' driver. So please open the > 'Additional Drivers' app to install a supported NVIDIA driver to avoid > that. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/2023436 > > Title: > Icons are showing as no entry signs > > Status in gtk+3.0 package in Ubuntu: > Incomplete > > Bug description: > I have tried looking in various places to see why icons aren't showing > properly. Checked loads of log messages. Located the icons on the > filesystem but for some reason the icons aren't loading. It is > intermittent, for example sometimes the battery symbol shows and > sometimes it doesn't. > > A bigger problem is that sometimes the screen goes black but the > laptop is still on, the keyboard is still responding but it's > impossible to use. Sometimes this happens a few times in an hour. > Sometimes it can be days between using it. > > This is making my laptop pretty unusable. If there is anything I can > do to investigate this further then please shout, happy to run all the > commands and provide all the logs. I've attached a screenshot showing > the issue in the settings panel but that isn't the only place this is > happening. > > ProblemType: Bug > DistroRelease: Ubuntu 22.04 > Package: xorg 1:7.7+23ubuntu2 > ProcVersionSignature: Ubuntu 5.19.0-43.44~22.04.1-generic 5.19.17 > Uname: Linux 5.19.0-43-generic x86_64 > ApportVersion: 2.20.11-0ubuntu82.5 > Architecture: amd64 > BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' > CasperMD5CheckResult: unknown > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Sat Jun 10 10:17:48 2023 > DistUpgraded: 2022-10-02 12:38:39,285 DEBUG icon theme changed, > re-reading > DistroCodename: jammy > DistroVariant: ubuntu > ExtraDebuggingInterest: Yes, including running git bisection searches > GraphicsCard: > Intel Corporation CometLake-H GT2 [UHD Graphics] [8086:9bc4] (rev 05) > (prog-if 00 [VGA controller]) > Subsystem: Dell CometLake-H GT2 [UHD Graphics] [1028:097d] > Subsystem: Dell TU117M [GeForce GTX 1650 Ti Mobile] [1028:097d] > InstallationDate: Installed on 2020-07-31 (1043 days ago) > InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 > (20200423) > MachineType: Dell Inc. XPS 15 9500 > ProcEnviron: > LANGUAGE=en_GB:en > PATH=(custom, no user) > XDG_RUNTIME_DIR=<set> > LANG=en_GB.UTF-8 > SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-43-generic > root=UUID=7a62b7f7-b519-470b-bcb8-48e870873cc4 ro quiet splash vt.handoff=7 > SourcePackage: xorg > Symptom: display > UpgradeStatus: Upgraded to jammy on 2022-10-02 (250 days ago) > dmi.bios.date: 03/16/2023 > dmi.bios.release: 1.22 > dmi.bios.vendor: Dell Inc. > dmi.bios.version: 1.22.0 > dmi.board.name: 05XYW7 > dmi.board.vendor: Dell Inc. > dmi.board.version: A00 > dmi.chassis.type: 10 > dmi.chassis.vendor: Dell Inc. > dmi.modalias: > dmi:bvnDellInc.:bvr1.22.0:bd03/16/2023:br1.22:svnDellInc.:pnXPS159500:pvr:rvnDellInc.:rn05XYW7:rvrA00:cvnDellInc.:ct10:cvr:sku097D: > dmi.product.family: XPS > dmi.product.name: XPS 15 9500 > dmi.product.sku: 097D > dmi.sys.vendor: Dell Inc. > version.compiz: compiz N/A > version.libdrm2: libdrm2 2.4.113-2~ubuntu0.22.04.1 > version.libgl1-mesa-dri: libgl1-mesa-dri 22.2.5-0ubuntu0.1~22.04.1 > version.libgl1-mesa-glx: libgl1-mesa-glx 22.2.5-0ubuntu0.1~22.04.1 > version.xserver-xorg-core: xserver-xorg-core 2:21.1.4-2ubuntu1.7~22.04.1 > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A > version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2ubuntu1 > version.xserver-xorg-video-intel: xserver-xorg-video-intel > 2:2.99.917+git20210115-1 > version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau > 1:1.0.17-2build1 > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/gtk+3.0/+bug/2023436/+subscriptions > > -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to gtk+3.0 in Ubuntu. https://bugs.launchpad.net/bugs/2023436 Title: Icons are showing as no entry signs Status in gtk+3.0 package in Ubuntu: Incomplete Bug description: I have tried looking in various places to see why icons aren't showing properly. Checked loads of log messages. Located the icons on the filesystem but for some reason the icons aren't loading. It is intermittent, for example sometimes the battery symbol shows and sometimes it doesn't. A bigger problem is that sometimes the screen goes black but the laptop is still on, the keyboard is still responding but it's impossible to use. Sometimes this happens a few times in an hour. Sometimes it can be days between using it. This is making my laptop pretty unusable. If there is anything I can do to investigate this further then please shout, happy to run all the commands and provide all the logs. I've attached a screenshot showing the issue in the settings panel but that isn't the only place this is happening. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: xorg 1:7.7+23ubuntu2 ProcVersionSignature: Ubuntu 5.19.0-43.44~22.04.1-generic 5.19.17 Uname: Linux 5.19.0-43-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: unknown CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sat Jun 10 10:17:48 2023 DistUpgraded: 2022-10-02 12:38:39,285 DEBUG icon theme changed, re-reading DistroCodename: jammy DistroVariant: ubuntu ExtraDebuggingInterest: Yes, including running git bisection searches GraphicsCard: Intel Corporation CometLake-H GT2 [UHD Graphics] [8086:9bc4] (rev 05) (prog-if 00 [VGA controller]) Subsystem: Dell CometLake-H GT2 [UHD Graphics] [1028:097d] Subsystem: Dell TU117M [GeForce GTX 1650 Ti Mobile] [1028:097d] InstallationDate: Installed on 2020-07-31 (1043 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Dell Inc. XPS 15 9500 ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_GB.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-43-generic root=UUID=7a62b7f7-b519-470b-bcb8-48e870873cc4 ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: Upgraded to jammy on 2022-10-02 (250 days ago) dmi.bios.date: 03/16/2023 dmi.bios.release: 1.22 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.22.0 dmi.board.name: 05XYW7 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.22.0:bd03/16/2023:br1.22:svnDellInc.:pnXPS159500:pvr:rvnDellInc.:rn05XYW7:rvrA00:cvnDellInc.:ct10:cvr:sku097D: dmi.product.family: XPS dmi.product.name: XPS 15 9500 dmi.product.sku: 097D dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.113-2~ubuntu0.22.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 22.2.5-0ubuntu0.1~22.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx 22.2.5-0ubuntu0.1~22.04.1 version.xserver-xorg-core: xserver-xorg-core 2:21.1.4-2ubuntu1.7~22.04.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gtk+3.0/+bug/2023436/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
