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** Package changed: xorg (Ubuntu) => gnome-shell (Ubuntu)
** Summary changed:
- Xorg freeze
+ gnome-shell freeze
** Changed in: gnome-shell (Ubuntu)
Status: New => Incomplete
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/2042729
Title:
gnome-shell freeze
Status in gnome-shell package in Ubuntu:
Incomplete
Bug description:
Computer unresponsive after closing laptop screen and reopening. GDM
screen does not appear to login, just see contents of the X session
before i closed the lid. mouse moves and hardware buttons (mute, caps
lock etc) are responsive with LEDs. Have to hard reboot to login and
use computer
ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 6.5.0-10.10-generic 6.5.3
Uname: Linux 6.5.0-10-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file.
.proc.driver.nvidia.capabilities.mig: Error: path was not a regular file.
.proc.driver.nvidia.gpus.0000.01.00.0: Error: path was not a regular file.
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 535.129.03 Thu Oct 19
18:56:32 UTC 2023
GCC version:
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sat Nov 4 15:33:14 2023
DistUpgraded: 2023-11-02 15:19:38,871 DEBUG 'libkf5itemviews5' scheduled for
remove but not safe to remove, skipping
DistroCodename: mantic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GpuHangFrequency: Several times a week
GpuHangReproducibility: Yes, I can easily reproduce it
GpuHangStarted: Within the last few days
GraphicsCard:
Intel Corporation CoffeeLake-H GT2 [UHD Graphics 630] [8086:3e9b] (prog-if
00 [VGA controller])
Subsystem: Lenovo CoffeeLake-H GT2 [UHD Graphics 630] [17aa:229f]
NVIDIA Corporation TU117M [GeForce GTX 1650 Mobile / Max-Q] [10de:1f91] (rev
a1) (prog-if 00 [VGA controller])
Subsystem: Lenovo TU117M [GeForce GTX 1650 Mobile / Max-Q] [17aa:229f]
InstallationDate: Installed on 2023-05-24 (164 days ago)
InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230417)
MachineType: {report['dmi.sys.vendor']} {report['dmi.product.name']}
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.5.0-10-generic
root=UUID=45e4e3f8-045a-4651-bd83-6087eca44175 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: Upgraded to mantic on 2023-11-02 (2 days ago)
dmi.bios.date: 09/19/2023
dmi.bios.release: 1.48
dmi.bios.vendor: LENOVO
dmi.bios.version: N2OET61W (1.48 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20QV00BRUK
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40697 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.ec.firmware.release: 1.22
dmi.modalias:
dmi:bvnLENOVO:bvrN2OET61W(1.48):bd09/19/2023:br1.48:efr1.22:svnLENOVO:pn20QV00BRUK:pvrThinkPadX1Extreme2nd:rvnLENOVO:rn20QV00BRUK:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_20QV_BU_Think_FM_ThinkPadX1Extreme2nd:
dmi.product.family: ThinkPad X1 Extreme 2nd
dmi.product.name: 20QV00BRUK
dmi.product.sku: LENOVO_MT_20QV_BU_Think_FM_ThinkPad X1 Extreme 2nd
dmi.product.version: ThinkPad X1 Extreme 2nd
dmi.sys.vendor: LENOVO
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.115-1
version.libgl1-mesa-dri: libgl1-mesa-dri 23.2.1-1ubuntu3
version.libgl1-mesa-glx: libgl1-mesa-glx 23.0.4-0ubuntu1~23.04.1
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.7-3ubuntu2.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.17-2build1
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