Public bug reported:
I'm experiencing a variety of problems that appear related to communicating
with the battery in my HP Dragonfly Elite AMD Ryzen 7736U laptop.
In Gnome, the battery indicator will change values sharply like from 99%
to 0% or the battery icon will disappear. If I'm connected to the power
adapter, sometimes it will return back to the previous state/value after
some time. If I'm not connected to the power adapter, it might say that
it is about to hibernate or shutdown and then may hibernate or shutdown.
acpitool -B has at times failed to show any battery present. It normally
presents output like:
Battery #1 : present
Remaining capacity : 58490 mWh, 100.0%
Design capacity : 65000 mWh
Last full capacity : 58490 mWh, 89.98% of design capacity
Capacity loss : 10.02%
Present rate : 0 mW
Charging state : Full
Battery type : Li-ion
Model number : PABAS0241231
Serial number : 41167
At least once, none of the processor cores would not clock above 400MHz
according to /proc/cpuinfo while in this state.
I don't know if this is (just) a hardware problem (the HP Diagnostic
hasn't provided me with an error code but the BIOS has at times failed
to detect the battery) but there are log messages in /var/log/syslog
which say "please report!" (hence this report).
Ubuntu 23.10
upower 1.90.2-4
2024-02-06T10:26:23.347171-05:00 dragonfly upowerd[1918]: no valid voltage
value found for device
/sys/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:47/PNP0C0A:00/power_supply/BAT1,
assuming 10V
2024-02-06T10:26:23.347783-05:00 dragonfly upowerd[1918]: Battery unit type
changed, assuming the old unit is still valid. This is likely a firmware or
driver issue, please report!
2024-02-06T10:26:23.347836-05:00 dragonfly upowerd[1918]: value "-nan" of type
'gdouble' is invalid or out of range for property 'percentage' of type 'gdouble'
2024-02-06T10:27:10.768330-05:00 dragonfly upowerd[1918]: message repeated 9
times: [ value "-nan" of type 'gdouble' is invalid or out of range for property
'percentage' of type 'gdouble']
Please let me know if there is any additional info I can provide.
** Affects: upower (Ubuntu)
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/2052865
Title:
Problems Reading Battery Values
Status in upower package in Ubuntu:
New
Bug description:
I'm experiencing a variety of problems that appear related to communicating
with the battery in my HP Dragonfly Elite AMD Ryzen 7736U laptop.
In Gnome, the battery indicator will change values sharply like from
99% to 0% or the battery icon will disappear. If I'm connected to the
power adapter, sometimes it will return back to the previous
state/value after some time. If I'm not connected to the power
adapter, it might say that it is about to hibernate or shutdown and
then may hibernate or shutdown.
acpitool -B has at times failed to show any battery present. It
normally presents output like:
Battery #1 : present
Remaining capacity : 58490 mWh, 100.0%
Design capacity : 65000 mWh
Last full capacity : 58490 mWh, 89.98% of design capacity
Capacity loss : 10.02%
Present rate : 0 mW
Charging state : Full
Battery type : Li-ion
Model number : PABAS0241231
Serial number : 41167
At least once, none of the processor cores would not clock above 400MHz
according to /proc/cpuinfo while in this state.
I don't know if this is (just) a hardware problem (the HP Diagnostic
hasn't provided me with an error code but the BIOS has at times failed
to detect the battery) but there are log messages in /var/log/syslog
which say "please report!" (hence this report).
Ubuntu 23.10
upower 1.90.2-4
2024-02-06T10:26:23.347171-05:00 dragonfly upowerd[1918]: no valid voltage
value found for device
/sys/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:47/PNP0C0A:00/power_supply/BAT1,
assuming 10V
2024-02-06T10:26:23.347783-05:00 dragonfly upowerd[1918]: Battery unit type
changed, assuming the old unit is still valid. This is likely a firmware or
driver issue, please report!
2024-02-06T10:26:23.347836-05:00 dragonfly upowerd[1918]: value "-nan" of
type 'gdouble' is invalid or out of range for property 'percentage' of type
'gdouble'
2024-02-06T10:27:10.768330-05:00 dragonfly upowerd[1918]: message repeated 9
times: [ value "-nan" of type 'gdouble' is invalid or out of range for property
'percentage' of type 'gdouble']
Please let me know if there is any additional info I can provide.
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