Public bug reported: Audio is very crackly, choppy, and when converting videos, the videos end up the same. The system has a Realtek audio built in, but the driver shows Generic. Tried nearly all online fixes, none work but it seems many people have the same issue. Can someone help?
ProblemType: Bug DistroRelease: Ubuntu 23.10 Package: pulseaudio 1:16.1+dfsg1-2ubuntu4 ProcVersionSignature: Ubuntu 6.5.0-25.25.1-lowlatency 6.5.13 Uname: Linux 6.5.0-25-lowlatency x86_64 ApportVersion: 2.27.0-0ubuntu5 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: KDE Date: Mon Mar 18 06:38:35 2024 InstallationDate: Installed on 2024-03-17 (1 days ago) InstallationMedia: Ubuntu-Studio 23.10 "Mantic Minotaur" - Release amd64 (20231010) ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash XDG_RUNTIME_DIR=<set> SourcePackage: pulseaudio Symptom: audio Symptom_Card: HDA-Intel - HD-Audio Generic Symptom_Jack: Black Line Out, Rear Title: [X570 AORUS ELITE, Realtek ALCS1200A, Black Line Out, Rear] Pulseaudio fails to detect card UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/18/2023 dmi.bios.release: 5.17 dmi.bios.vendor: American Megatrends International, LLC. dmi.bios.version: F38e dmi.board.asset.tag: Default string dmi.board.name: X570 AORUS ELITE dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrF38e:bd07/18/2023:br5.17:svnGigabyteTechnologyCo.,Ltd.:pnX570AORUSELITE:pvr-CF:rvnGigabyteTechnologyCo.,Ltd.:rnX570AORUSELITE:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:skuDefaultstring: dmi.product.family: X570 MB dmi.product.name: X570 AORUS ELITE dmi.product.sku: Default string dmi.product.version: -CF dmi.sys.vendor: Gigabyte Technology Co., Ltd. ** Affects: pulseaudio (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug mantic -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/2058241 Title: [X570 AORUS ELITE, Realtek ALCS1200A, Black Line Out, Rear] Pulseaudio fails to detect card Status in pulseaudio package in Ubuntu: New Bug description: Audio is very crackly, choppy, and when converting videos, the videos end up the same. The system has a Realtek audio built in, but the driver shows Generic. Tried nearly all online fixes, none work but it seems many people have the same issue. Can someone help? ProblemType: Bug DistroRelease: Ubuntu 23.10 Package: pulseaudio 1:16.1+dfsg1-2ubuntu4 ProcVersionSignature: Ubuntu 6.5.0-25.25.1-lowlatency 6.5.13 Uname: Linux 6.5.0-25-lowlatency x86_64 ApportVersion: 2.27.0-0ubuntu5 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: KDE Date: Mon Mar 18 06:38:35 2024 InstallationDate: Installed on 2024-03-17 (1 days ago) InstallationMedia: Ubuntu-Studio 23.10 "Mantic Minotaur" - Release amd64 (20231010) ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash XDG_RUNTIME_DIR=<set> SourcePackage: pulseaudio Symptom: audio Symptom_Card: HDA-Intel - HD-Audio Generic Symptom_Jack: Black Line Out, Rear Title: [X570 AORUS ELITE, Realtek ALCS1200A, Black Line Out, Rear] Pulseaudio fails to detect card UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/18/2023 dmi.bios.release: 5.17 dmi.bios.vendor: American Megatrends International, LLC. dmi.bios.version: F38e dmi.board.asset.tag: Default string dmi.board.name: X570 AORUS ELITE dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrF38e:bd07/18/2023:br5.17:svnGigabyteTechnologyCo.,Ltd.:pnX570AORUSELITE:pvr-CF:rvnGigabyteTechnologyCo.,Ltd.:rnX570AORUSELITE:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:skuDefaultstring: dmi.product.family: X570 MB dmi.product.name: X570 AORUS ELITE dmi.product.sku: Default string dmi.product.version: -CF dmi.sys.vendor: Gigabyte Technology Co., Ltd. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/2058241/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp