Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:
1. Run these commands: journalctl -b0 > journal.txt journalctl -b-1 > prevjournal.txt and attach the resulting text files here. 2. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 3. If step 2 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. ** Package changed: xorg (Ubuntu) => ubuntu ** Changed in: ubuntu Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/2058876 Title: display freeze Status in Ubuntu: Incomplete Bug description: The display keeps freezing. Sometime mouse keeps freezing. Sometime after a sleep, when the laptop wake ups, the display not working or it remain blank. again I have to restart it. It is very annoying as your workspace i.e. all the opened apps got deleted. Again you have to restart. It hampers the work. I am using NVIDIA driver 535 (tested) display driver, which is recommended. I have gtx 1650 graphics. Ryzen 5 4000 series processor. ProblemType: Bug DistroRelease: Ubuntu 23.10 Package: xorg 1:7.7+23ubuntu2 ProcVersionSignature: Ubuntu 6.5.0-26.26-generic 6.5.13 Uname: Linux 6.5.0-26-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file. .proc.driver.nvidia.capabilities.mig: Error: path was not a regular file. .proc.driver.nvidia.gpus.0000.01.00.0: Error: path was not a regular file. .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 535.161.07 Sat Feb 17 22:55:48 UTC 2024 GCC version: ApportVersion: 2.27.0-0ubuntu5 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: pass CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Mon Mar 25 09:29:55 2024 DistUpgraded: 2024-01-13 13:01:05,362 DEBUG Running PostInstallScript: '/usr/lib/ubuntu-advantage/upgrade_lts_contract.py' DistroCodename: mantic DistroVariant: ubuntu ExtraDebuggingInterest: I just need to know a workaround GpuHangFrequency: Several times a day GpuHangReproducibility: Seems to happen randomly GpuHangStarted: I don't know GraphicsCard: NVIDIA Corporation TU117M [10de:1f99] (rev a1) (prog-if 00 [VGA controller]) Subsystem: Acer Incorporated [ALI] TU117M [1025:1447] Advanced Micro Devices, Inc. [AMD/ATI] Renoir [1002:1636] (rev c7) (prog-if 00 [VGA controller]) Subsystem: Acer Incorporated [ALI] Renoir [1025:1455] InstallationDate: Installed on 2023-08-30 (208 days ago) InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223) MachineType: {report['dmi.sys.vendor']} {report['dmi.product.name']} ProcEnviron: LANG=en_IN LANGUAGE=en_IN:en PATH=(custom, no user) SHELL=/bin/bash XDG_RUNTIME_DIR=<set> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.5.0-26-generic root=UUID=33f81450-d6fa-4803-aba2-9ddca9a4a12a ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: Upgraded to mantic on 2024-01-13 (72 days ago) dmi.bios.date: 02/04/2021 dmi.bios.release: 1.4 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.04 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Stonic_RNS dmi.board.vendor: RO dmi.board.version: V1.04 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.04 dmi.ec.firmware.release: 1.2 dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.04:bd02/04/2021:br1.4:efr1.2:svnAcer:pnNitroAN515-44:pvrV1.04:rvnRO:rnStonic_RNS:rvrV1.04:cvnAcer:ct10:cvrV1.04:sku0000000000000000: dmi.product.family: Nitro 5 dmi.product.name: Nitro AN515-44 dmi.product.sku: 0000000000000000 dmi.product.version: V1.04 dmi.sys.vendor: Acer version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.115-1 version.libgl1-mesa-dri: libgl1-mesa-dri 23.2.1-1ubuntu3.1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:21.1.7-3ubuntu2.7 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/2058876/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp