Hello Hui Wang, yeah unfortunately i think it's a hardware issue since i tried windows and fedora but same thing. For the bluetooth headphone (Redmi buds 4 active) in windows and fedora works fine, in ubuntu even if I set output a configuration to HSP/HFP instead of A2DP mic doesn't work, the only way to get it work is to remove the device from bluetooth settings and set it up again. I recorded a short video for the issue : https://youtu.be/cZaSqgFJ-Gw
On Sat, Mar 23, 2024 at 1:20 AM Hui Wang <2051...@bugs.launchpad.net> wrote: > Please upload a complete dmesg with the kernel you updated on 19/03/2024 > (dummy output). > > And could you also test the latest upstream mainline kernel or ubuntu > 24.04 (just put the iso to usb flash drive, boot from it and try ubuntu > 24.04, no need to install). > > https://kernel.ubuntu.com/mainline/v6.8/ > > > And also, it looks like a hardware issue to me. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/2051570 > > Title: > [Vostro 3400, Cirrus Logic CS8409/CS42L42, Speaker, Internal] > Underruns, dropouts or crackling sound > > Status in alsa-driver package in Ubuntu: > New > > Bug description: > Since the last three weeks' updates, I have encountered several > challenges with the audio functionality on my system. Primarily, upon > starting my laptop, the audio often fails to work, displaying "Dummy > Output." To resolve this, I find myself needing to restart the laptop > two or three times before the audio becomes functional. > > Even when the audio is working, I've noticed a recurring issue where, > after playing video or audio for approximately 2-3 minutes, the sound > starts crackling and buzzing. The intensity of these distortions > gradually increases, resembling the static interference on a radio > station with a weak signal. This issue persists even when using 3.5mm > headphones, requiring the use of a USB headset or Bluetooth headphones > to enjoy distortion-free audio. > > Furthermore, I have observed that, regardless of the Ubuntu version > (ranging from 22.04 to 22.04.3), I face difficulties changing the > microphone output settings when an external audio peripheral, such as > a USB headset, 3.5mm headphones, or Bluetooth headphones, is > connected. The OS appears to exclusively utilize the microphone from > the connected peripheral, making it impossible to switch to the > laptop's built-in microphone. > > For your reference, here are the specifications of my laptop and the > Ubuntu version I am currently using: > > Laptop: Dell Vostro 3400 > CPU: 11th Gen Intel i5-1135G7 > GPU: Intel TigerLake-LP GT2 Iris Xe > Memory: 2490MiB / 19720MiB > Resolution: 1920x1080 > OS: Ubuntu 22.04.3 LTS x86_64 > Kernel: 6.5.0-14-generic > DE: GNOME 42.9 > Shell: bash 5.1.16 > Sound Card: Card: HDA Intel PCH, Chip: Cirrus Logic CS8409/CS42L42 > > **UPDATE 12/02/2024 Noticed that every time my laptop fan starts > spinning the crackling sound appears, after fan stops the crackling sound > disappear. > **UPDATE 19/03/2024 I did a software update to the linux kernel > 6.5.0-26, now i get a dummy output in sound even if i restart the system > many times, and if i use my Bluetooth headphone i can't use the mic, > neither the mic of the laptop or of the headphone (there is no option is > the settings to choose from) it's all blank. > > ProblemType: Bug > DistroRelease: Ubuntu 22.04 > Package: alsa-base 1.0.25+dfsg-0ubuntu7 > ProcVersionSignature: Ubuntu 6.5.0-15.15~22.04.1-generic 6.5.3 > Uname: Linux 6.5.0-15-generic x86_64 > ApportVersion: 2.20.11-0ubuntu82.5 > Architecture: amd64 > AudioDevicesInUse: > USER PID ACCESS COMMAND > /dev/snd/controlC0: galxy-a10 1437 F.... pulseaudio > CasperMD5CheckResult: pass > CurrentDesktop: ubuntu:GNOME > Date: Mon Jan 29 17:50:44 2024 > InstallationDate: Installed on 2024-01-16 (13 days ago) > InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 > (20230807.2) > PackageArchitecture: all > SourcePackage: alsa-driver > Symptom: audio > Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH > successful > Symptom_Card: Built-in Audio - HDA Intel PCH > Symptom_Jack: Speaker, Internal > Symptom_PulseAudioLog: جانفي 29 17:49:49 galxya10-VR > whoopsie-upload-all[712]: > INFO:root:/var/crash/_usr_bin_pulseaudio.1000.crash already marked for > upload, skipping > Symptom_PulsePlaybackTest: PulseAudio playback test successful > Symptom_Type: Underruns, dropouts, or "crackling" sound > Title: [Vostro 3400, Cirrus Logic CS8409/CS42L42, Speaker, Internal] > Underruns, dropouts or crackling sound > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 10/03/2023 > dmi.bios.release: 1.27 > dmi.bios.vendor: Dell Inc. > dmi.bios.version: 1.27.1 > dmi.board.name: 0GGCMJ > dmi.board.vendor: Dell Inc. > dmi.board.version: A02 > dmi.chassis.type: 10 > dmi.chassis.vendor: Dell Inc. > dmi.modalias: > dmi:bvnDellInc.:bvr1.27.1:bd10/03/2023:br1.27:svnDellInc.:pnVostro3400:pvr:rvnDellInc.:rn0GGCMJ:rvrA02:cvnDellInc.:ct10:cvr:sku0A23: > dmi.product.family: Vostro > dmi.product.name: Vostro 3400 > dmi.product.sku: 0A23 > dmi.sys.vendor: Dell Inc. > mtime.conffile..etc.modprobe.d.alsa-base.conf: 2024-01-28T08:52:28.427855 > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/2051570/+subscriptions > > -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/2051570 Title: [Vostro 3400, Cirrus Logic CS8409/CS42L42, Speaker, Internal] Underruns, dropouts or crackling sound Status in alsa-driver package in Ubuntu: New Bug description: Since the last three weeks' updates, I have encountered several challenges with the audio functionality on my system. Primarily, upon starting my laptop, the audio often fails to work, displaying "Dummy Output." To resolve this, I find myself needing to restart the laptop two or three times before the audio becomes functional. Even when the audio is working, I've noticed a recurring issue where, after playing video or audio for approximately 2-3 minutes, the sound starts crackling and buzzing. The intensity of these distortions gradually increases, resembling the static interference on a radio station with a weak signal. This issue persists even when using 3.5mm headphones, requiring the use of a USB headset or Bluetooth headphones to enjoy distortion-free audio. Furthermore, I have observed that, regardless of the Ubuntu version (ranging from 22.04 to 22.04.3), I face difficulties changing the microphone output settings when an external audio peripheral, such as a USB headset, 3.5mm headphones, or Bluetooth headphones, is connected. The OS appears to exclusively utilize the microphone from the connected peripheral, making it impossible to switch to the laptop's built-in microphone. For your reference, here are the specifications of my laptop and the Ubuntu version I am currently using: Laptop: Dell Vostro 3400 CPU: 11th Gen Intel i5-1135G7 GPU: Intel TigerLake-LP GT2 Iris Xe Memory: 2490MiB / 19720MiB Resolution: 1920x1080 OS: Ubuntu 22.04.3 LTS x86_64 Kernel: 6.5.0-14-generic DE: GNOME 42.9 Shell: bash 5.1.16 Sound Card: Card: HDA Intel PCH, Chip: Cirrus Logic CS8409/CS42L42 **UPDATE 12/02/2024 Noticed that every time my laptop fan starts spinning the crackling sound appears, after fan stops the crackling sound disappear. **UPDATE 19/03/2024 I did a software update to the linux kernel 6.5.0-26, now i get a dummy output in sound even if i restart the system many times, and if i use my Bluetooth headphone i can't use the mic, neither the mic of the laptop or of the headphone (there is no option is the settings to choose from) it's all blank. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: alsa-base 1.0.25+dfsg-0ubuntu7 ProcVersionSignature: Ubuntu 6.5.0-15.15~22.04.1-generic 6.5.3 Uname: Linux 6.5.0-15-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: galxy-a10 1437 F.... pulseaudio CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Mon Jan 29 17:50:44 2024 InstallationDate: Installed on 2024-01-16 (13 days ago) InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 (20230807.2) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Speaker, Internal Symptom_PulseAudioLog: جانفي 29 17:49:49 galxya10-VR whoopsie-upload-all[712]: INFO:root:/var/crash/_usr_bin_pulseaudio.1000.crash already marked for upload, skipping Symptom_PulsePlaybackTest: PulseAudio playback test successful Symptom_Type: Underruns, dropouts, or "crackling" sound Title: [Vostro 3400, Cirrus Logic CS8409/CS42L42, Speaker, Internal] Underruns, dropouts or crackling sound UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/03/2023 dmi.bios.release: 1.27 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.27.1 dmi.board.name: 0GGCMJ dmi.board.vendor: Dell Inc. dmi.board.version: A02 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.27.1:bd10/03/2023:br1.27:svnDellInc.:pnVostro3400:pvr:rvnDellInc.:rn0GGCMJ:rvrA02:cvnDellInc.:ct10:cvr:sku0A23: dmi.product.family: Vostro dmi.product.name: Vostro 3400 dmi.product.sku: 0A23 dmi.sys.vendor: Dell Inc. mtime.conffile..etc.modprobe.d.alsa-base.conf: 2024-01-28T08:52:28.427855 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/2051570/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
