Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: modemmanager (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/2051894
Title:
Cannot activate WWAN connection, repeatedly connects and disconnects
very quickly
Status in modemmanager package in Ubuntu:
Confirmed
Bug description:
I have a SIM installed and activated. If I boot into Windows I can
verify connectivity works there. In Ubuntu I can see the connection.
When I try to activate it, graphically it toggles on and off very
quickly. mccli output is pasted below.
I believe all the hardware is fully supported. This laptop can be
ordered with Linux (Ubuntu 22.04 LTS) or Windows 10/11. It is a
Lenovo ThinkPad z16 gen1
Additionally here's a screen cap of what I'm seeing in the UI
https://photos.app.goo.gl/bsoQbF7KPC9zLufr6
# mmcli -m 0
----------------------------------
General | path: /org/freedesktop/ModemManager1/Modem/0
| device id: 06d0e7ce8f0a51e2ae17d0340ef10fe5c0e7794e
----------------------------------
Hardware | manufacturer: Intel
| model: MBIM [8086:7560]
| firmware revision: 18601.5001.00.01.16.35_TM
| h/w revision: V1.3
| supported: gsm-umts, lte
| current: gsm-umts, lte
| equipment id: 016175005936119
----------------------------------
System | device:
/sys/devices/pci0000:00/0000:00:01.3/0000:05:00.0
| drivers: iosm
| plugin: Intel
| primary port: wwan0mbim0
| ports: wwan0 (net), wwan0at0 (at), wwan0at1
(at), wwan0mbim0 (mbim)
----------------------------------
Numbers | own: 16318330089ËFsÿ
----------------------------------
Status | unlock retries: sim-pin (3)
| state: disabled
| power state: low
----------------------------------
Modes | supported: allowed: 3g, 4g; preferred: none
| current: allowed: 3g, 4g; preferred: none
----------------------------------
IP | supported: ipv4, ipv6, ipv4v6
----------------------------------
3GPP | imei: 016175005936119
| enabled locks: fixed-dialing
| packet service state: detached
----------------------------------
3GPP EPS | ue mode of operation: csps-2
| initial bearer ip type: ipv4v6
----------------------------------
SIM | primary sim path: /org/freedesktop/ModemManager1/SIM/0
| sim slot paths: slot 1:
/org/freedesktop/ModemManager1/SIM/0 (active)
| slot 2:
/org/freedesktop/ModemManager1/SIM/1
------
# journalctl -f -u NetworkManager.service
Jan 31 20:32:10 nickh-ThinkPad-Z16 NetworkManager[1115]: <info>
[1706754730.2611] policy: auto-activating connection 'Google-Fi'
(05250c1d-91b1-420c-99ec-f922b318a83d)
Jan 31 20:32:10 nickh-ThinkPad-Z16 NetworkManager[1115]: <info>
[1706754730.2614] device (wwan0mbim0): Activation: starting connection
'Google-Fi' (05250c1d-91b1-420c-99ec-f922b318a83d)
Jan 31 20:32:10 nickh-ThinkPad-Z16 NetworkManager[1115]: <info>
[1706754730.2614] device (wwan0mbim0): state change: disconnected -> prepare
(reason 'none', sys-iface-state: 'managed')
Jan 31 20:32:10 nickh-ThinkPad-Z16 NetworkManager[1115]: <info>
[1706754730.2781] device (wwan0mbim0): state change: prepare -> disconnected
(reason 'user-requested', sys-iface-state: 'managed')
Jan 31 20:32:10 nickh-ThinkPad-Z16 NetworkManager[1115]: <info>
[1706754730.2787] policy: auto-activating connection 'Google-Fi'
(05250c1d-91b1-420c-99ec-f922b318a83d)
Jan 31 20:32:10 nickh-ThinkPad-Z16 NetworkManager[1115]: <info>
[1706754730.2791] device (wwan0mbim0): Activation: starting connection
'Google-Fi' (05250c1d-91b1-420c-99ec-f922b318a83d)
Jan 31 20:32:10 nickh-ThinkPad-Z16 NetworkManager[1115]: <info>
[1706754730.2791] device (wwan0mbim0): state change: disconnected -> prepare
(reason 'none', sys-iface-state: 'managed')
Jan 31 20:32:10 nickh-ThinkPad-Z16 NetworkManager[1115]: <info>
[1706754730.2795] device (wwan0mbim0): state change: prepare -> deactivating
(reason 'user-requested', sys-iface-state: 'managed')
Jan 31 20:32:10 nickh-ThinkPad-Z16 NetworkManager[1115]: <info>
[1706754730.2797] audit: op="device-disconnect" interface="wwan0mbim0" pid=3422
uid=1000 result="success"
Jan 31 20:32:10 nickh-ThinkPad-Z16 NetworkManager[1115]: <info>
[1706754730.3267] device (wwan0mbim0): state change: deactivating ->
disconnected (reason 'user-requested', sys-iface-state: 'managed')
ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: modemmanager 1.20.6-1ubuntu1
ProcVersionSignature: Ubuntu 6.5.0-15.15-generic 6.5.3
Uname: Linux 6.5.0-15-generic x86_64
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Wed Jan 31 20:27:22 2024
InstallationDate: Installed on 2024-01-30 (1 days ago)
InstallationMedia: Ubuntu 23.10.1 "Mantic Minotaur" - Release amd64
(20231016.1)
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
SourcePackage: modemmanager
UpgradeStatus: No upgrade log present (probably fresh install)
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