Public bug reported:
Ubuntu 14.10
System Information
Manufacturer: Acer
Product Name: Aspire VN7-591G
Version: V1.08
SKU Number: Aspire VN7-591G_091B_1.08
Family: Sharkbay System
lspci
07:00.0 Network controller: Qualcomm Atheros AR9462 Wireless Network Adapter
(rev 01)
lsusb -v
Bus 003 Device 006: ID 04ca:300d Lite-On Technology Corp.
Steps to reproduce:
1. Activate a Bluetooth device (for instance a mouse or a nearby device)
2. On the laptop, press the Bluetooth icon, then "Set Up new Device…"
Expected result:
2. A list of available bluetooth devices is shown
Actual result:
2. Nothing shows up and the spinning icon keeps spinning with "Searching for
devices..."
It looks like the bluetooth device does not work at all.
Apparently, there have been previous bugs reported and corrected [1],
but the situation still occurs with this module on my laptop...
[1] https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1024884
ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: bluez 4.101-0ubuntu20
ProcVersionSignature: Ubuntu 3.16.0-25.33-generic 3.16.7
Uname: Linux 3.16.0-25-generic x86_64
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
CurrentDesktop: Unity
Date: Mon Dec 1 16:35:17 2014
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-11-15 (15 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
InterestingModules: bnep rfcomm btusb bluetooth
MachineType: Acer Aspire VN7-591G
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-25-generic.efi.signed
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
SourcePackage: bluez
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/12/2014
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.08
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Aspire VN7-591G
dmi.board.vendor: Acer
dmi.board.version: V1.08
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: V1.08
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.08:bd09/12/2014:svnAcer:pnAspireVN7-591G:pvrV1.08:rvnAcer:rnAspireVN7-591G:rvrV1.08:cvnChassisManufacturer:ct10:cvrV1.08:
dmi.product.name: Aspire VN7-591G
dmi.product.version: V1.08
dmi.sys.vendor: Acer
hciconfig:
hci0: Type: BR/EDR Bus: USB
BD Address: 5C:93:A2:EB:FF:43 ACL MTU: 1022:8 SCO MTU: 183:5
UP RUNNING PSCAN ISCAN
RX bytes:2751 acl:0 sco:0 events:351 errors:0
TX bytes:3779 acl:0 sco:0 commands:306 errors:0
syslog:
Dec 1 16:21:16 Miles bluetoothd[631]: Discovery session 0x7fa5da51da30 with
:1.228 activated
Dec 1 16:27:43 Miles bluetoothd[631]: Discovery session 0x7fa5da530a50 with
:1.230 activated
** Affects: bluez (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug bluetooth bluez utopic
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Touch seeded packages, which is subscribed to bluez in Ubuntu.
https://bugs.launchpad.net/bugs/1397885
Title:
[Atheros AR9462] Bluetooth looks activated but cannot be used
Status in bluez package in Ubuntu:
New
Bug description:
Ubuntu 14.10
System Information
Manufacturer: Acer
Product Name: Aspire VN7-591G
Version: V1.08
SKU Number: Aspire VN7-591G_091B_1.08
Family: Sharkbay System
lspci
07:00.0 Network controller: Qualcomm Atheros AR9462 Wireless Network Adapter
(rev 01)
lsusb -v
Bus 003 Device 006: ID 04ca:300d Lite-On Technology Corp.
Steps to reproduce:
1. Activate a Bluetooth device (for instance a mouse or a nearby device)
2. On the laptop, press the Bluetooth icon, then "Set Up new Device…"
Expected result:
2. A list of available bluetooth devices is shown
Actual result:
2. Nothing shows up and the spinning icon keeps spinning with "Searching for
devices..."
It looks like the bluetooth device does not work at all.
Apparently, there have been previous bugs reported and corrected [1],
but the situation still occurs with this module on my laptop...
[1] https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1024884
ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: bluez 4.101-0ubuntu20
ProcVersionSignature: Ubuntu 3.16.0-25.33-generic 3.16.7
Uname: Linux 3.16.0-25-generic x86_64
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
CurrentDesktop: Unity
Date: Mon Dec 1 16:35:17 2014
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-11-15 (15 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
InterestingModules: bnep rfcomm btusb bluetooth
MachineType: Acer Aspire VN7-591G
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-25-generic.efi.signed
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
SourcePackage: bluez
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/12/2014
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.08
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Aspire VN7-591G
dmi.board.vendor: Acer
dmi.board.version: V1.08
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: V1.08
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.08:bd09/12/2014:svnAcer:pnAspireVN7-591G:pvrV1.08:rvnAcer:rnAspireVN7-591G:rvrV1.08:cvnChassisManufacturer:ct10:cvrV1.08:
dmi.product.name: Aspire VN7-591G
dmi.product.version: V1.08
dmi.sys.vendor: Acer
hciconfig:
hci0: Type: BR/EDR Bus: USB
BD Address: 5C:93:A2:EB:FF:43 ACL MTU: 1022:8 SCO MTU: 183:5
UP RUNNING PSCAN ISCAN
RX bytes:2751 acl:0 sco:0 events:351 errors:0
TX bytes:3779 acl:0 sco:0 commands:306 errors:0
syslog:
Dec 1 16:21:16 Miles bluetoothd[631]: Discovery session 0x7fa5da51da30 with
:1.228 activated
Dec 1 16:27:43 Miles bluetoothd[631]: Discovery session 0x7fa5da530a50 with
:1.230 activated
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