apport information
** Description changed:
On MSI GT60-20C with Ubuntu 14.10, the touchpad freezes the XServer when
combining LeftClick + Tap, or multifinger taps.
As a workaround, I was partly initializing the XServer by performing a
Ctrl+Alt+F1 then a Ctrl+Alt+F7. The touchpad continues to work after
this.
I tried to dig deeper into the problem, so when the XServer freezed
again, I continued to move the cursor to a known place, I performed
after my Ctrl+Alt+F1/F7 combination, and found the cursor in a different
place after freezing. This actually means that when the XServer freezes
it only stops rendering the place of the cursor.
I got an idea, and installed Gnome Pointing Devices; I changed the
settings of Vertical/Horizontal scrolling and the problem seemed to
occur less up till now.
EDIT: It happened again, I was watching a video, the video continued to play
but the compositor stopped rendering the screen. I am running the proprietary
NVidia binary driver on my OS (NVidia GK106M GeForce GTX 770M version 331.104
from nvidia-331)
---
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 346.16 Fri Nov 7 18:14:40
PST 2014
GCC version: gcc version 4.9.1 (Ubuntu 4.9.1-16ubuntu6)
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
CurrentDesktop: Unity
DistUpgraded: Fresh install
DistroCodename: utopic
DistroRelease: Ubuntu 14.10
DistroVariant: ubuntu
GraphicsCard:
Intel Corporation 4th Gen Core Processor Integrated Graphics Controller
[8086:0416] (rev 06) (prog-if 00 [VGA controller])
Subsystem: Micro-Star International Co., Ltd. [MSI] Device [1462:10e8]
NVIDIA Corporation GK106M [GeForce GTX 770M] [10de:11e0] (rev a1) (prog-if
00 [VGA controller])
Subsystem: Micro-Star International Co., Ltd. [MSI] Device [1462:10e8]
InstallationDate: Installed on 2014-11-16 (16 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: Micro-Star International Co., Ltd. GT60 2OC/2OD
NonfreeKernelModules: nvidia
Package: xorg 1:7.7+7ubuntu2
PackageArchitecture: amd64
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-25-generic.efi.signed
root=UUID=df956cd4-0bdd-4b70-9ac1-27b7e35abba8 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-25.33-generic 3.16.7
Tags: third-party-packages utopic possible-manual-nvidia-install ubuntu
Uname: Linux 3.16.0-25-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/25/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E16F4IMS.50P
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: MS-16F4
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: REV:0.C
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Micro-Star International
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrE16F4IMS.50P:bd12/25/2013:svnMicro-StarInternationalCo.,Ltd.:pnGT602OC/2OD:pvrREV0.C:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16F4:rvrREV0.C:cvnMicro-StarInternational:ct10:cvrN/A:
dmi.product.name: GT60 2OC/2OD
dmi.product.version: REV:0.C
dmi.sys.vendor: Micro-Star International Co., Ltd.
version.compiz: compiz 1:0.9.12+14.10.20140918-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.58+git20141201.f99522e6-0ubuntu0ricotz
version.libgl1-mesa-dri: libgl1-mesa-dri
10.5.0~git20141201.ebbd34a4-0ubuntu0ricotz
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx
10.5.0~git20141201.ebbd34a4-0ubuntu0ricotz
version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.16.1.901-1ubuntu1~utopic1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati
1:7.4.99+git20140806.fbf575cb-0ubuntu0sarvatt3
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.916+git20141202.9c2c485d-0ubuntu0sarvatt
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Wed Dec 3 17:22:45 2014
xserver.configfile: /etc/X11/xorg.conf
xserver.errors:
intel(G1): [drm] failed to set drm interface version: Permission denied [13].
intel(G1): Failed to claim DRM device.
evdev: SIGMACHIP Usb Mouse: Unable to open evdev device "/dev/input/event14".
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 601
vendor LGD
xserver.version: 2:1.16.1.901-1ubuntu1~utopic1
+ ---
+ .proc.driver.nvidia.registry: Binary: ""
+ .proc.driver.nvidia.version:
+ NVRM version: NVIDIA UNIX x86_64 Kernel Module 346.16 Fri Nov 7 18:14:40
PST 2014
+ GCC version: gcc version 4.9.1 (Ubuntu 4.9.1-16ubuntu6)
+ ApportVersion: 2.14.7-0ubuntu8
+ Architecture: amd64
+ DistUpgraded: Fresh install
+ DistroCodename: utopic
+ DistroRelease: Ubuntu 14.10
+ DistroVariant: ubuntu
+ GraphicsCard:
+ Intel Corporation 4th Gen Core Processor Integrated Graphics Controller
[8086:0416] (rev 06) (prog-if 00 [VGA controller])
+ Subsystem: Micro-Star International Co., Ltd. [MSI] Device [1462:10e8]
+ NVIDIA Corporation GK106M [GeForce GTX 770M] [10de:11e0] (rev a1) (prog-if
00 [VGA controller])
+ Subsystem: Micro-Star International Co., Ltd. [MSI] Device [1462:10e8]
+ InstallationDate: Installed on 2014-11-16 (16 days ago)
+ InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
+ MachineType: Micro-Star International Co., Ltd. GT60 2OC/2OD
+ NonfreeKernelModules: nvidia
+ Package: xorg 1:7.7+7ubuntu2
+ PackageArchitecture: amd64
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-25-generic.efi.signed
root=UUID=df956cd4-0bdd-4b70-9ac1-27b7e35abba8 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.16.0-25.33-generic 3.16.7
+ Tags: third-party-packages utopic possible-manual-nvidia-install ubuntu
+ Uname: Linux 3.16.0-25-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups:
+
+ _MarkForUpload: True
+ dmi.bios.date: 12/25/2013
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: E16F4IMS.50P
+ dmi.board.asset.tag: To be filled by O.E.M.
+ dmi.board.name: MS-16F4
+ dmi.board.vendor: Micro-Star International Co., Ltd.
+ dmi.board.version: REV:0.C
+ dmi.chassis.asset.tag: No Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Micro-Star International
+ dmi.chassis.version: N/A
+ dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrE16F4IMS.50P:bd12/25/2013:svnMicro-StarInternationalCo.,Ltd.:pnGT602OC/2OD:pvrREV0.C:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16F4:rvrREV0.C:cvnMicro-StarInternational:ct10:cvrN/A:
+ dmi.product.name: GT60 2OC/2OD
+ dmi.product.version: REV:0.C
+ dmi.sys.vendor: Micro-Star International Co., Ltd.
+ version.compiz: compiz 1:0.9.12+14.10.20140918-0ubuntu1
+ version.ia32-libs: ia32-libs N/A
+ version.libdrm2: libdrm2 2.4.58+git20141201.f99522e6-0ubuntu0ricotz
+ version.libgl1-mesa-dri: libgl1-mesa-dri
10.5.0~git20141201.ebbd34a4-0ubuntu0ricotz
+ version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
+ version.libgl1-mesa-glx: libgl1-mesa-glx
10.5.0~git20141201.ebbd34a4-0ubuntu0ricotz
+ version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
+ version.xserver-xorg-core: xserver-xorg-core 2:1.16.1.901-1ubuntu1~utopic1
+ version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
+ version.xserver-xorg-video-ati: xserver-xorg-video-ati
1:7.4.99+git20140806.fbf575cb-0ubuntu0sarvatt3
+ version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.916+git20141202.9c2c485d-0ubuntu0sarvatt
+ version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
+ xserver.bootTime: Wed Dec 3 21:50:22 2014
+ xserver.configfile: /etc/X11/xorg.conf
+ xserver.errors:
+ intel(G1): [drm] failed to set drm interface version: Permission denied [13].
+ intel(G1): Failed to claim DRM device.
+ xserver.logfile: /var/log/Xorg.0.log
+ xserver.outputs:
+ product id 601
+ vendor LGD
+ xserver.version: 2:1.16.1.901-1ubuntu1~utopic1
** Attachment added: ".proc.driver.nvidia.params.txt"
https://bugs.launchpad.net/bugs/1393412/+attachment/4273706/+files/.proc.driver.nvidia.params.txt
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1393412
Title:
Touchpad freezes XServer when using multifingers
Status in xorg package in Ubuntu:
Incomplete
Bug description:
On MSI GT60-20C with Ubuntu 14.10, the touchpad freezes the XServer
when combining LeftClick + Tap, or multifinger taps.
As a workaround, I was partly initializing the XServer by performing a
Ctrl+Alt+F1 then a Ctrl+Alt+F7. The touchpad continues to work after
this.
I tried to dig deeper into the problem, so when the XServer freezed
again, I continued to move the cursor to a known place, I performed
after my Ctrl+Alt+F1/F7 combination, and found the cursor in a
different place after freezing. This actually means that when the
XServer freezes it only stops rendering the place of the cursor.
I got an idea, and installed Gnome Pointing Devices; I changed the
settings of Vertical/Horizontal scrolling and the problem seemed to
occur less up till now.
EDIT: It happened again, I was watching a video, the video continued to play
but the compositor stopped rendering the screen. I am running the proprietary
NVidia binary driver on my OS (NVidia GK106M GeForce GTX 770M version 331.104
from nvidia-331)
---
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 346.16 Fri Nov 7 18:14:40
PST 2014
GCC version: gcc version 4.9.1 (Ubuntu 4.9.1-16ubuntu6)
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
CurrentDesktop: Unity
DistUpgraded: Fresh install
DistroCodename: utopic
DistroRelease: Ubuntu 14.10
DistroVariant: ubuntu
GraphicsCard:
Intel Corporation 4th Gen Core Processor Integrated Graphics Controller
[8086:0416] (rev 06) (prog-if 00 [VGA controller])
Subsystem: Micro-Star International Co., Ltd. [MSI] Device [1462:10e8]
NVIDIA Corporation GK106M [GeForce GTX 770M] [10de:11e0] (rev a1) (prog-if
00 [VGA controller])
Subsystem: Micro-Star International Co., Ltd. [MSI] Device [1462:10e8]
InstallationDate: Installed on 2014-11-16 (16 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: Micro-Star International Co., Ltd. GT60 2OC/2OD
NonfreeKernelModules: nvidia
Package: xorg 1:7.7+7ubuntu2
PackageArchitecture: amd64
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-25-generic.efi.signed
root=UUID=df956cd4-0bdd-4b70-9ac1-27b7e35abba8 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-25.33-generic 3.16.7
Tags: third-party-packages utopic possible-manual-nvidia-install ubuntu
Uname: Linux 3.16.0-25-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/25/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E16F4IMS.50P
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: MS-16F4
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: REV:0.C
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Micro-Star International
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrE16F4IMS.50P:bd12/25/2013:svnMicro-StarInternationalCo.,Ltd.:pnGT602OC/2OD:pvrREV0.C:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16F4:rvrREV0.C:cvnMicro-StarInternational:ct10:cvrN/A:
dmi.product.name: GT60 2OC/2OD
dmi.product.version: REV:0.C
dmi.sys.vendor: Micro-Star International Co., Ltd.
version.compiz: compiz 1:0.9.12+14.10.20140918-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.58+git20141201.f99522e6-0ubuntu0ricotz
version.libgl1-mesa-dri: libgl1-mesa-dri
10.5.0~git20141201.ebbd34a4-0ubuntu0ricotz
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx
10.5.0~git20141201.ebbd34a4-0ubuntu0ricotz
version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.16.1.901-1ubuntu1~utopic1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati
1:7.4.99+git20140806.fbf575cb-0ubuntu0sarvatt3
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.916+git20141202.9c2c485d-0ubuntu0sarvatt
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Wed Dec 3 17:22:45 2014
xserver.configfile: /etc/X11/xorg.conf
xserver.errors:
intel(G1): [drm] failed to set drm interface version: Permission denied [13].
intel(G1): Failed to claim DRM device.
evdev: SIGMACHIP Usb Mouse: Unable to open evdev device "/dev/input/event14".
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 601
vendor LGD
xserver.version: 2:1.16.1.901-1ubuntu1~utopic1
---
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 346.16 Fri Nov 7 18:14:40
PST 2014
GCC version: gcc version 4.9.1 (Ubuntu 4.9.1-16ubuntu6)
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
DistUpgraded: Fresh install
DistroCodename: utopic
DistroRelease: Ubuntu 14.10
DistroVariant: ubuntu
GraphicsCard:
Intel Corporation 4th Gen Core Processor Integrated Graphics Controller
[8086:0416] (rev 06) (prog-if 00 [VGA controller])
Subsystem: Micro-Star International Co., Ltd. [MSI] Device [1462:10e8]
NVIDIA Corporation GK106M [GeForce GTX 770M] [10de:11e0] (rev a1) (prog-if
00 [VGA controller])
Subsystem: Micro-Star International Co., Ltd. [MSI] Device [1462:10e8]
InstallationDate: Installed on 2014-11-16 (16 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: Micro-Star International Co., Ltd. GT60 2OC/2OD
NonfreeKernelModules: nvidia
Package: xorg 1:7.7+7ubuntu2
PackageArchitecture: amd64
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-25-generic.efi.signed
root=UUID=df956cd4-0bdd-4b70-9ac1-27b7e35abba8 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-25.33-generic 3.16.7
Tags: third-party-packages utopic possible-manual-nvidia-install ubuntu
Uname: Linux 3.16.0-25-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 12/25/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E16F4IMS.50P
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: MS-16F4
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: REV:0.C
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Micro-Star International
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrE16F4IMS.50P:bd12/25/2013:svnMicro-StarInternationalCo.,Ltd.:pnGT602OC/2OD:pvrREV0.C:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16F4:rvrREV0.C:cvnMicro-StarInternational:ct10:cvrN/A:
dmi.product.name: GT60 2OC/2OD
dmi.product.version: REV:0.C
dmi.sys.vendor: Micro-Star International Co., Ltd.
version.compiz: compiz 1:0.9.12+14.10.20140918-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.58+git20141201.f99522e6-0ubuntu0ricotz
version.libgl1-mesa-dri: libgl1-mesa-dri
10.5.0~git20141201.ebbd34a4-0ubuntu0ricotz
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx
10.5.0~git20141201.ebbd34a4-0ubuntu0ricotz
version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.16.1.901-1ubuntu1~utopic1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati
1:7.4.99+git20140806.fbf575cb-0ubuntu0sarvatt3
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.916+git20141202.9c2c485d-0ubuntu0sarvatt
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Wed Dec 3 21:50:22 2014
xserver.configfile: /etc/X11/xorg.conf
xserver.errors:
intel(G1): [drm] failed to set drm interface version: Permission denied [13].
intel(G1): Failed to claim DRM device.
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 601
vendor LGD
xserver.version: 2:1.16.1.901-1ubuntu1~utopic1
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1393412/+subscriptions
--
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