** Changed in: apport (Ubuntu)
Assignee: Martin Pitt (pitti) => (unassigned)
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https://bugs.launchpad.net/bugs/910981
Title:
apport doesn't resolve duplicates before displaying an already
reported bug to the user
Status in apport package in Ubuntu:
Triaged
Bug description:
What happened:
Software center crashed,
apport did its thing, then it showed a dialog "this bug has already been
reported as #849553...." and opened firefox with that bug
At the bottom (after several comments from the last days) I see "this is a
duplicate of #849745".
Problem: many user write comments on the duplicate instead of the
correct bug
/var/log/apport:
ERROR: apport (pid 9810) Mon Jan 2 21:59:05 2012: called for pid 9032,
signal 11
ERROR: apport (pid 9810) Mon Jan 2 21:59:05 2012: script:
/usr/share/software-center/software-center, interpreted by /usr/bin/python2.7
(command line "/usr/bin/python /usr/bin/software-center")
ERROR: apport (pid 9810) Mon Jan 2 21:59:05 2012: executable version is
blacklisted, ignoring
ERROR: apport (pid 9915) Mon Jan 2 22:13:49 2012: called for pid 9827,
signal 11
ERROR: apport (pid 9915) Mon Jan 2 22:13:49 2012: script:
/usr/share/software-center/software-center, interpreted by /usr/bin/python2.7
(command line "/usr/bin/python /usr/bin/software-center")
ERROR: apport (pid 9915) Mon Jan 2 22:13:50 2012: executable version is
blacklisted, ignoring
ls -ls /var/crash:
-rwxr-xr-x 1 root root 0 Jan 2 21:59 .lock
-rw------- 1 root root 1566801 Jan 2 21:34
_usr_sbin_aptd.36b19d1103444fbca22672b527a56733.crash
-rw------- 1 user user 109599 Jan 2 21:48
_usr_share_software-center_software-center.1000.crash
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