Thanks.  Unfortunately the log file doesn't help, but I'm glad you got
upgraded!  system-image 3.0 (not yet available) does have a different
phased update algorithm, which might solve the problem you had.  I'm
going to mark this incomplete but you can always open it again if it
happens again.

** Changed in: ubuntu-system-image
       Status: New => Incomplete

** Changed in: system-image (Ubuntu)
       Status: New => Incomplete

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Touch seeded packages, which is subscribed to system-image in Ubuntu.
https://bugs.launchpad.net/bugs/1445483

Title:
  BQ Device does not update to nearest image r20 while waiting for the
  latest update r21 which is being phased

Status in Ubuntu system image (server/client/updater):
  Incomplete
Status in system-image package in Ubuntu:
  Incomplete

Bug description:
  The title can be a bit confusing, so let me explain the situation more
  clearly. I got my BQ device today and proceeded to set up accounts and
  get it updated. At first I got application updates and no system-image
  updates. On looking at the version number, I noticed that it was r16.
  It was last updated on 30-1-2015 according to the about page in the
  system settings app.

  Now while I understand that OTA-3 (r21) is being phased, I would
  expect my phone to at least be updated to OTA-2 (r20) since OTA-2 is
  out for everyone.

  phablet@ubuntu-phablet:~$ system-image-cli --info
  current build number: 16
  device name: krillin
  channel: ubuntu-touch/stable/bq-aquaris.en
  alias: ubuntu-touch/ubuntu-rtm/14.09
  last update: 2015-01-30 16:07:46
  version version: 16
  version ubuntu: 20150129
  version device: 20150129-c75dcfb
  version custom: 20150129-528-26-182

  
  If there are any logs you would like, please let me know.

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