Pedro, thank you for reporting this and helping make Ubuntu better. As per http://www.dell.com/support/home/us/en/19/product-support/product /alienware-m14x-r2/drivers an update to your computer's buggy and outdated BIOS is available (A09). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?
If it doesn't, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report. Once the BIOS is updated, and the information above is provided, then please mark this report Status New. Thank you for your understanding. ** Tags added: bios-outdated-a09 ** Changed in: xorg (Ubuntu) Importance: Undecided => Low ** Changed in: xorg (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1442281 Title: double mouse cursor Status in xorg package in Ubuntu: Incomplete Bug description: These posts describe my problem: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1393169 https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1396361 The only way I've found to remove the extra mouse cursor is to drag an image in Chrome (?). It doesn't work with an image in Firefox nor in another program. Anyway, the extra mouse coursor appears again at any time, so I have no solution for this. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8.1 ProcVersionSignature: Ubuntu 3.16.0-33.44~14.04.1-generic 3.16.7-ckt7 Uname: Linux 3.16.0-33-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.14.1-0ubuntu3.8 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Thu Apr 9 13:53:03 2015 DistUpgraded: Fresh install DistroCodename: trusty DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0552] NVIDIA Corporation GK107M [GeForce GT 650M] [10de:0fd1] (rev a1) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0552] InstallationDate: Installed on 2015-03-21 (18 days ago) InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1) MachineType: Alienware M14xR2 ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-33-generic root=UUID=2c30fb16-00b6-47fa-b592-c1f1a4fc163c ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/07/2012 dmi.bios.vendor: Alienware dmi.bios.version: A03 dmi.board.name: M14xR2 dmi.board.vendor: Alienware dmi.board.version: A03 dmi.chassis.type: 8 dmi.chassis.vendor: Alienware dmi.chassis.version: A03 dmi.modalias: dmi:bvnAlienware:bvrA03:bd03/07/2012:svnAlienware:pnM14xR2:pvrA03:rvnAlienware:rnM14xR2:rvrA03:cvnAlienware:ct8:cvrA03: dmi.product.name: M14xR2 dmi.product.version: A03 dmi.sys.vendor: Alienware version.compiz: compiz 1:0.9.11.3+14.04.20150122-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.56-1~ubuntu2 version.libgl1-mesa-dri: libgl1-mesa-dri N/A version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core N/A version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A xserver.bootTime: Thu Apr 9 11:48:50 2015 xserver.configfile: default xserver.logfile: /var/log/Xorg.0.log xserver.outputs: xserver.version: 2:1.16.0-1ubuntu1.2~trusty2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1442281/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
